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Cencora Logo Cencora · IT - Administration

Analyst II - IT Solutions

India, Pune · Job Posted February 20, 2026
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Job Responsibility

  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options
  • Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client’s needs
  • Takes accountability for end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors
  • Analyzes performance metrics to ensure user satisfaction
  • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions
  • Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions
  • Identifies, pursues, and closes engagements for solutions practice and helps troubleshoot issues that arise from translation of requirements
  • Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements
  • Supports in review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk
  • Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations
  • Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements
  • Interacts with IT staff including business area management, portfolio managers, vendors, consultants, and other contractors
  • Supports project planning and coordination among different project teams
  • Partners internally with business partners, and externally with Clients elicit business requirements that describe the desired the technical/analytical solution
  • Develops and authors user stories (and business cases) applying generally accepted techniques to convey the expectation
  • Develops low fidelity mock-ups and annotated illustrations that convey the expected deliverable and user experience
  • Participates in backlog grooming, prioritization, and estimation process

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience
  • 4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations
  • Behavioral Skills: Critical Thinking, Detail Oriented, Impact and Influencing, Interpersonal Communication, Multitasking, Problem Solving, Time Management
  • Technical Skills: Application Design and Management, Business Process Modelling, Cloud Infrastructure Management, Database Management, Technical Documentation, Network Architecture and Management, Scalable Technologies & Architecture, Software Development Life Cycle (SDLC), Systems Integration
  • Tools Knowledge: Business Process Management (BPM) Systems like Metastorm, Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP, Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design, Microsoft Office Suite, Relational Database Management System (RDBMS) Software, Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL

Nice to have

  • Preferred Certifications: Certified Business Analysis Professional (CBAP)
  • ITIL, ITSM Certifications
  • Certified Information Systems Security Professional (CISSP)
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