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Incumbent would be responsible Manage the sales content knowledge sharing workflow to ensure that content is centralized and shared in a brand compliant format enabling colleagues to bring the best of Aon to their clients.
Job Responsibility:
Manage the sales content knowledge sharing workflow to ensure that content is centralized and shared in a brand compliant format enabling colleagues to bring the best of Aon to their clients
Keep content up to date, relevant and complete, liaising with stakeholders around the business and archiving old content
Help develop the system and content governance approach
Manage the sales content knowledge sharing workflow to ensure that content is centralized and shared in a brand compliant format enabling colleagues to bring the best of Aon to their clients
Keep content up to date, relevant and complete, liaising with stakeholders around the business and archiving old content
The content/knowledge manager is responsible for overseeing all knowledge-related activities, including the management, capturing, sharing and accessibility of content/knowledge assets
They must work alongside customers, internal and external, to promote and optimize the usage of the organization’s knowledge assets
As a Knowledge Manager, you will help define the content/knowledge management strategy
Encouraging a culture of knowledge-sharing and collaborative workflow among departments and project teams
Ensuring that employees are sure of the content/knowledge management processes, including the purpose of doing so, through accurately and helpful documentation of processes
Making sure that the right Content/knowledge goes to the right people, and that this information is promptly applied to business activities
Helping capture new Content/knowledge with the usage of Oracle Content management (OCM) and Oracle Sales Accelerator
Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics
Requirements:
Any Graduate or Post-Graduate (full time)
2-3 year of relevant experience
2-3 years’ experience is desirable
Previous content management experience or knowledge sharing platform desirable
Minimum of 1-2 years experience is desirable
Good organizational skills
Proficiency in the use of Microsoft Office Suite
Knowledge of Oracle suite of products desirable
Knowledge of Oracle content management (or other best in class CMS, such as Adobe DAM) highly desired
Self-motivated with confidence to work largely unassisted once trained
Experience of content management and/or knowledge sharing platform preferred
Knowledge of financial or professional services preferred
Clear communication and presentation skills
Good interpersonal skills
Strong problem-solving skills with ability to provide insight and recommendations