CrawlJobs Logo

Analyst, Futures Client Services

brewin.co.uk Logo

Brewin Dolphin

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

What is the opportunity? In this role, you will be part of a dynamic, global team supporting the delivery of exceptional Futures operational services to our house business and external clients. You will support client onboarding coordination, margin management, and relationship support, playing a key part in ensuring our clients' success in the ETD markets. This is an excellent opportunity to develop expertise in derivatives operations while working with a supportive, collaborative team across multiple global locations. RBC’s expectation is that, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

Job Responsibility:

  • Support the complete client onboarding lifecycle, including coordinating account openings across RBC legal entities, facilitating exchange access activation, and ensuring documentation and static data are accurate and complete
  • Assist in the daily generation and distribution of margin calls to clients and investigate and help resolve margin inquiries and disputes
  • Serve as an operational point of contact for clients with questions or concerns regarding their accounts and services
  • Coordinate with internal teams including trading operations, risk management, back-office, and Futures Operations to resolve client issues and escalations promptly
  • Maintain relationships with internal RBC clients and provide responsive operational support to ensure their inquiries are handled effectively
  • Take on increasing autonomy in managing client interactions, identifying process improvements, and providing guidance to junior team members as you develop in the role

Requirements:

  • Strong understanding of derivatives or exchange-traded products markets
  • Excellent communication skills, both written and verbal
  • Proficiency with financial systems and Microsoft Office applications
  • Ability to work collaboratively across time zones and multiple locations
  • Strong attention to detail and accuracy in a fast-paced environment
  • Ability to manage multiple priorities and meet deadlines

Nice to have:

  • Experience with Client services and margin processes
  • Familiarity with ION XTP
  • Experience supporting client onboarding or account management functions
  • Experience working in a distributed team environment
  • Certification or undergraduate degree in finance, business, or related field
What we offer:
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

Additional Information:

Job Posted:
May 17, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Brewin Dolphin - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Analyst, Futures Client Services

Client Data and Returns Attribution Analyst

Citi Finance is responsible for the firm’s financial management and related cont...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant experience
  • Experience in financial services and Client analytics
  • Demonstrated financial modeling skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Ability to build and maintain relationships and interact at all levels of an organization
  • Demonstrated problem-solving and decision-making skills
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree a plus
Job Responsibility
Job Responsibility
  • Contribute to a team driving the definition of client financials, including revenue, expenses, cost of credit, and client capital
  • Help to develop and implement attribution methodologies for client revenue, expenses and capital to fully load the client P&L
  • Assist in defining both wholistic and marginal client return hurdles in conjunction with business partners
  • Partner with the product teams to improve efficiency, effectiveness, productivity, and/or controls
  • Ensure current and future data policies and governance principles are followed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
What we offer
What we offer
  • Expanded Paid Parental Leave Policy
  • Programs to help employees balance their work and life, including generous paid time off packages
  • Resources to manage financial well-being and plan for the future
  • Fulltime
Read More
Arrow Right
New

Senior Analyst, Futures Client Services

In this role, you will be part of a dynamic, global team supporting the delivery...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
brewin.co.uk Logo
Brewin Dolphin
Expiration Date
May 29, 2026
Flip Icon
Requirements
Requirements
  • 3+ years of experience in Futures operations
  • Strong understanding of derivatives or exchange-traded products markets
  • Excellent communication skills, both written and verbal
  • Proficiency with financial systems and Microsoft Office applications
  • Ability to work collaboratively across time zones and multiple locations
  • Strong attention to detail and accuracy in a fast-paced environment
  • Ability to manage multiple priorities and meet deadlines
Job Responsibility
Job Responsibility
  • Support the complete client onboarding lifecycle, including coordinating account openings across RBC legal entities, facilitating exchange access activation, and ensuring documentation and static data are accurate and complete
  • Assist in the daily generation and distribution of margin calls to clients and investigate and help resolve margin inquiries and disputes
  • Serve as an operational point of contact for clients with questions or concerns regarding their accounts and services
  • Coordinate with internal teams including trading operations, risk management, back-office, and Futures Operations to resolve client issues and escalations promptly
  • Maintain relationships with internal RBC clients and provide responsive operational support to ensure their inquiries are handled effectively
  • Take on increasing autonomy in managing client interactions, identifying process improvements, and providing guidance to junior team members as you develop in the role
What we offer
What we offer
  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Opportunities to work with the best in the field
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Fulltime
Read More
Arrow Right

Senior Wealth Analyst

The Senior Wealth Analyst is a seasoned professional role. Applies in-depth disc...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-6 years of experience
  • excellent analytical and business strategy skills
  • effective communication skills
  • ability to present to business partners and/or leaders to gain approvals
  • project and process management skills
  • excellent written and verbal communications skills
  • experience with a prior focus in financial services analytics
  • solid organizational skills and ability to manage multiple projects at one time
  • self-starter who also has a demonstrated ability to work successfully in team environment and drive
Job Responsibility
Job Responsibility
  • Gathers operational data from various cross functional stakeholders to examine past business performance
  • identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
  • recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
  • may be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
  • translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
  • continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
  • work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

Mehnaty Graduate Analyst - Emirati Graduate Program

Mehnaty Graduate Analyst is an Emirati Program for a duration of 12 months desig...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have already graduated between 2022 – 2025
  • Obtained or on course to achieve a 2:1 as per UK education system or GPA 3 or equivalent and above
  • Keen interest in a career in financial services
  • Excellent interpersonal skills to deal internally and externally with clients
  • Strong analytical and Presentation skills
  • Desire to develop a deep understanding of the financial industry
  • Intellectual curiosity and proactive approach to searching for new and creative ideas
  • Articulate, strong communication, planning, and organisational skills
  • Unquestioned commitment to integrity ethical decision-making
Job Responsibility
Job Responsibility
  • Prepare for future roles in banking
  • Develop and nurture UAE national talent
What we offer
What we offer
  • Internal mobility
  • Career growth
  • Knowledge and training
  • Long-term career opportunities
  • Fulltime
Read More
Arrow Right

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...
Location
Location
United States , Chicago
Salary
Salary:
155000.00 - 185000.00 USD / Year
clearstreet.io Logo
Clear Street
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8 years of experience in application support
  • At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
  • Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
  • Hands-on experience with Kubernetes and Docker for deployment troubleshooting
  • Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
  • Experience with ticketing systems (e.g., Jira)
  • Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
  • Proven ability to lead and motivate a support team
  • Strong decision-making and problem-solving skills in high-pressure environments
  • Excellent communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
  • Manage a team of application support analysts, providing mentorship, training, and performance evaluations
  • Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
  • Lead complex configuration tasks, such as system integrations, and custom module deployments
  • Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
  • Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
  • Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
  • Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
  • Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
  • Contribute to the roadmap for support operations, aligning with business goals and client needs
What we offer
What we offer
  • Competitive compensation packages
  • Company equity
  • 401k matching
  • Gender neutral parental leave
  • Full medical, dental and vision insurance
  • Lunch stipends
  • Fully stocked kitchens
  • Happy hours
  • Fulltime
Read More
Arrow Right

Equity Research Associate

We are looking for an Equity Research Associate with a passion for financial mod...
Location
Location
Canada
Salary
Salary:
53000.00 - 62500.00 CAD / Year
alpha-sense.com Logo
AlphaSense
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Able to work in the EST timezone
  • At least two years of relevant experience in equity research, accounting, financial modeling or equivalent education and experience
  • Bachelor’s degree in finance, accounting and/or your sector
  • Intense curiosity about both individual equities and the capital markets in general
  • Strong Microsoft Excel skills
  • Strong communication skills
  • Strong work ethic
  • Highly team-oriented
  • High integrity
  • Meticulous attention to detail
Job Responsibility
Job Responsibility
  • Build and support the review of detailed financial models on both existing and new coverage across all global geographies
  • Update models for earnings season
  • Contribute to sub-sector specific and coverage wide model improvements
  • Conduct historical financial statement analysis and future period forecasting
  • Develop sub-sector expertise to support the development of modeling standards, dashboards for comparative analysis, and new model features
  • Document sector and subsector modeling best practices
  • Support Analysts in providing exceptional client service to all clients
  • Conduct other ad-hoc general research and other company due diligence
  • Participate in training new members of the Research Team
What we offer
What we offer
  • performance-based bonus, equity, and a generous benefits program
  • Fulltime
Read More
Arrow Right

Solution Architect, Claims Platform Migration

Platform migrations fail when the technical design doesn't align with how client...
Location
Location
United States
Salary
Salary:
85000.00 - 105000.00 USD / Year
personifyhealth.com Logo
Personify Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in business, healthcare administration, information systems, or related field, or equivalent experience
  • 5+ years experience in solution design, implementation, or configuration within healthcare, insurance, or TPA environment
  • Experience in TPA or payor environments strongly preferred
  • Background supporting claims platforms and digital member/employer solutions
  • Strong understanding of employer benefits administration systems and digital engagement platforms
  • Ability to conduct and document detailed gap analyses and solution designs
  • Proficiency in presenting and demonstrating solutions in client-facing engagements
  • Ability to translate technical capabilities into client-friendly language and actionable solutions
  • Strong analytical, problem-solving, and documentation abilities
Job Responsibility
Job Responsibility
  • Conduct comprehensive gap analyses: Assess differences between current-state and future-state service and digital experiences at the group level to identify solution requirements and migration challenges
  • Design migration solutions: Create solutions that address claims administration, eligibility, benefits configuration, data ingestion, reporting and analytics, and digital experience needs for transitioning clients
  • Lead solution demonstrations: Present client-facing demonstrations focused on digital portals, tools, and workflows, highlighting impact on client and member service delivery
  • Translate design into requirements: Partner with Business Analysts to convert solution designs into clear client requirements documentation for implementation teams
  • Ensure accurate execution: Collaborate with Business Analysts and Project Managers to verify solution designs are implemented accurately and meet client expectations
  • Identify and mitigate risks: Proactively flag risks, dependencies, and constraints within proposed solutions while recommending mitigation strategies to keep projects on track
  • Serve as subject matter expert: Provide expertise on claims ecosystem and digital platform capabilities while aligning solutions with product roadmap direction
What we offer
What we offer
  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions
  • Unlimited PTO
  • Mental health support, retirement planning, and financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture where diverse perspectives drive real impact on people's health
  • Fulltime
Read More
Arrow Right

Migration Solution Designer

Design migration solutions that make complex migrations feel seamless. Bridge th...
Location
Location
United States , Tempe
Salary
Salary:
85000.00 - 105000.00 USD / Year
personifyhealth.com Logo
Personify Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in business, healthcare administration, information systems, or related field, or equivalent experience
  • 5+ years experience in solution design, implementation, or configuration within healthcare, insurance, or TPA environment
  • Experience in TPA or payor environments strongly preferred
  • Background supporting claims platforms and digital member/employer solutions
  • Strong understanding of employer benefits administration systems and digital engagement platforms
  • Ability to conduct and document detailed gap analyses and solution designs
  • Proficiency in presenting and demonstrating solutions in client-facing engagements
  • Ability to translate technical capabilities into client-friendly language and actionable solutions
  • Strong analytical, problem-solving, and documentation abilities
Job Responsibility
Job Responsibility
  • Conduct comprehensive gap analyses: Assess differences between current-state and future-state service and digital experiences at the group level to identify solution requirements and migration challenges
  • Design migration solutions: Create solutions that address claims administration, eligibility, benefits configuration, data ingestion, reporting and analytics, and digital experience needs for transitioning clients
  • Lead solution demonstrations: Present client-facing demonstrations focused on digital portals, tools, and workflows, highlighting impact on client and member service delivery
  • Translate design into requirements: Partner with Business Analysts to convert solution designs into clear client requirements documentation for implementation teams
  • Ensure accurate execution: Collaborate with Business Analysts and Project Managers to verify solution designs are implemented accurately and meet client expectations
  • Identify and mitigate risks: Proactively flag risks, dependencies, and constraints within proposed solutions while recommending mitigation strategies to keep projects on track
  • Serve as subject matter expert: Provide expertise on claims ecosystem and digital platform capabilities while aligning solutions with product roadmap direction
What we offer
What we offer
  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions
  • Unlimited PTO
  • Mental health support, retirement planning, and financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture where diverse perspectives drive real impact on people's health
  • Fulltime
Read More
Arrow Right