Analyst-Data Science Job at Amex (Bengaluru Urban)

Analyst-Data Science

Amex

Location:
India , Bengaluru Urban

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. With a focus on digitization, innovation, and analytics, the Global Decision Sciences (GDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of GDS is the integration of diverse skills across all of its remit. GDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. The Amex AI Labs of American Express Corporation is looking for best in class Senior Research Engineers to work in a dynamic and rewarding workplace. Amex AI Labs is currently co-located in Bangalore, Gurgaon and New York and involves dynamic and talented researchers with Ph.D. or Master’s degree from top tier institutes in India and abroad having research and product development expertise in AI/ML technologies such as Deep Learning, Data Science, Natural Language Processing, Cloud Technologies and related technical areas. Going beyond building products and solutions for traditional financial domains such as credit and fraud, the team is also working on challenging research problems in domains such as services, human resource management, travel & lifestyle, and many more. The key goal is to progress the state of the art in science and develop products to solve business problems, in a domain-agnostic manner, for American Express. Purpose of the Role: on next generation research services in the areas of Artificial Intelligence (AI) to aid solutions to complex business problems for American Express. Amex AI Labs is looking for individuals with AI R&D background for AI Research & Services team in Bangalore/Gurgaon. The team works on handling capabilities centered on Document Analysis, NLP, AI research from conception to launch. Successful candidates are expected to partner with different business and technology teams in American Express to build capabilities for high impact use-cases. We are looking for extremely agile and entrepreneurial candidates who will help innovate and execute product initiatives across the company.

Job Responsibility:

Lead the ideation and launch of innovative AI/ML capabilities & services
Hands on Deep learning Algorithms like BERT, RNN, LSTM, Transformer, GRU, GAN etc
Building GenaI capabilities like Prompt Engineering, Fine-Tuning, RAG and Agentic frameworks
Working with MLOPs capability like MLFlow, AirFlow etc and understanding of deployment capabilities on public cloud (AWS, GCP) and on-prem infrastructure
Technically hands-on working with big data sets using Python/JAVA/SPARK, doing EDA and bringing insights from data
Building POCs basis on research papers analysis while simulating business impact and Transform MVPs to production grade capabilities in collaboration with engineering teams
Authoring and publishing papers, adopting open source tools, presenting in conferences, conducting R&D driving company revenue
Innovate ways to evangelize the product to drive Amex wide user adoption
Contribute to the strategy and roadmap of AI/ML Initiatives to help drive most impact
Evaluate prospective features in AI Services and ability to prioritise them with changing requirements in the direction of AI adoptions

Requirements:

1-2 years of building machine learning models using advance AI techniques
1-2 years of experience in working with product/engineering/automation development teams in a fast paced, complex, and dynamic environment
Undergraduate/Master’s/PHD in Computer Science/ Data Science/ Statistics/ Mathematics, MBA from institutes of global repute
Ability & experience in taking a prototype to a product stage
Strong quantitative, analytical, and structured problem-solving skills
Demonstrate creativity and self-sufficiency along with strong interpersonal/ collaborative skills and experience working in global teams
Excellent verbal and written communications skills
Experience defining and developing a new product or service
Good coding skills in Python, SPARK, Hive, GIT
Good Understand of Deep Learning Algorithms and NLP
Superior math & programming skills and hands-on experience in machine learning tools
Understanding of how CI/CD works
Exposure to Public Cloud Deployment (AWS, GCP)
Proficient in statistical techniques
Background in Natural Language Processing
Knowledge of Big Data Platforms such as Hadoop, SQL is preferred

What we offer:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Additional Information:

Job Posted:
March 22, 2026

Work Type:

Hybrid work

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