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The GCS Product Analytics group is currently hiring for a Senior Analyst, BLOC and Card Lending Product Analytics, who will be responsible for delivering insights to optimize performance, inform product design, and drive customer engagement with the Commercial lending portfolio. This role represents a unique opportunity to leverage applied quantitative experience to directly shape strategy across revolving, installment, and emerging leading products. The ideal candidate will bring a unique balance of technical skills combined with a strategic mindset and the ability to communicate effectively.
Job Responsibility:
Develop advanced analytics, segmentation frameworks, and forecasting tools to understand customer behavior and trends in key behavior metrics, e.g., ADB, AR, etc
Perform ad hoc analyses to identify trends, understand performance drivers, and unlock growth opportunities
Design and build automated lending data assets and self-service dashboards to monitor lending portfolio performance
Serve as subject matter expert for lending data sources and metrics
Translate complex data into actionable business insights that inform product and portfolio decisions
Requirements:
2+ years of relevant professional experience including experience in hands-on analytical role(s) defining and tracking key business metrics, performing deep-dive analyses, and influencing business strategies
Lending, card products, or portfolio analytics experience is a plus
Strong analytical skills and an innovative approach to solving practical problems
Coding and technical expertise including the use of cloud-based analytical tools, querying languages, and visualization software (e.g., SQL, Python, Databricks, Tableau)
Excellent written and verbal communication skills with the ability to explain technical concepts and analytics-driven findings to non-technical stakeholders, and to explain business processes, concepts, and issues to technical resources
Strong curiosity and initiative in tackling complex business analysis
dives deeply into the data, relentlessly pursues its meaning, and how these insights can driven business performance
Bachelor's degree
Advanced degrees in a quantitative field (e.g., statistics, engineering, math, science, economics, etc.) preferred
Nice to have:
Lending, card products, or portfolio analytics experience
Advanced degrees in a quantitative field (e.g., statistics, engineering, math, science, economics, etc.)
What we offer:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program