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The Analyst Consultant is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution.
Job Responsibility:
Works on highly complex business needs, develops epics and user stories manages backlog in tools and research issues thorough subject matter expertise and an understanding of business processes
Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning
Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk
Support strategic direction and may lead system requirements definition, design, testing, training and implementation support
Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations
Assist in the analysis of the functional business requirements and implementation details to ensure design meets nonfunctional requirements
Participates in Product Roadmap planning and all phases of the SDLC
Primary Interface with initiative team to ensure they have a clear understanding of the requirements
Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed
May provide support during the integration and acceptance testing phases and implementation
Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels
Adheres to the current Software Delivery Life Cycle (SDLC)
Anticipates and identifies opportunities for improvement including SDLC business processes and innovation
Agile principles and mindsets to be used to accomplish deliverables and communication
Performs in a leadership role to help guide team members and serves as an expert for the team
Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications
Requirements:
Requires a BA/BS and minimum of 6 years of experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems
or any combination of education and experience, which would provide an equivalent background.
Nice to have:
Strong communication/facilitation, analytical and data-driven skills to define requirements and drive metric-based outcomes
Proficient with project management and documentation tools (e.g., JIRA, Microsoft Teams) and detail-oriented in tracking progress and maintaining clear documentation
Collaborative, adaptable, and solutions-oriented when working with cross-functional teams (developers and business stakeholders)
Familiar with SAFe/Agile practices
Familiar with CRM and sales tools (e.g., Salesforce)
Health insurance industry background
What we offer:
merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)