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T-Mobile Logo T-Mobile · Human Resources

Analyst, Commissions

United States, Overland Park Employment contract 59900.00 - 108200.00 USD / Year · Job Posted May 27, 2026
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Job Description

This role supports commission operations by ensuring accurate and timely commission payouts through day-to-day operational support and issue resolution. It focuses on researching commission-related inquiries, applying problem-solving skills to identify root causes, and supporting process improvements. The role emphasizes strong communication and collaboration, partnering with frontline and internal teams, including systems, testing, reporting, and compensation design, to resolve issues and share insights. It also requires curiosity and an analytical mindset to explore data, identify trends, and build a deeper understanding of commission processes. Success is measured by payout accuracy, timely and clear issue resolution, and the ability to translate findings into actionable improvements that support reliable and transparent commission operations. ** This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS. **

Job Responsibility

  • Develop and report on various commission-related reports to meet operational management needs
  • Conduct operational assessments to identify risks and gaps, proposing systematic solutions
  • Collaborate with cross-functional teams to drive project execution and completion
  • Provide subject matter expertise and analytical support for commission-related projects and initiatives
  • Validate system data loads and commission payouts, assess impacts, and resolve payout issues
  • Serve as a liaison between internal partners including systems, testing, reporting, and compensation design
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma/GED (Required)
  • 2-4 years Commissions or Operations experience (Preferred)
  • Operational or Commissions experience (Preferred)
  • Wireless Telecom experience (Preferred)
  • Retail field experience (Preferred)
  • Communication (Required)
  • Analytics (Required)
  • Microsoft Office (Required)
  • Process Improvement (Required)
  • SQL (Preferred)
  • Telecommunications (Preferred)
  • Retail (Preferred)
  • Commissioning (Preferred)
  • Wireless (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
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