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As part of the Epic team, you will be expected to be proficient in all critical functions of the application development and will champion methodologies with a deep understanding of best practices to ensure that quality standards are met. This team directly impacts the lives of our healthcare delivery patients by creating systems that allow for efficient, quality, and safe healthcare delivery. The Analyst position exists to successfully execute projects / initiatives in an information technology (IT) department. You will coordinate team or group activities with CVS Health and vendor staff resources. You will provide guidance and direction to project teams on planning and execution of projects, technical and functional standards and practice, process and procedures, and quality and safety processes.
Job Responsibility:
Design and develop and facilitate deployment of the quality and safety initiatives
Oversee build and maintenance of Epic environments, related in particular to Medical Affairs safety efforts
Facilitate communication and problem solving sessions to identify, scope and plan for safety mitigation plans
Maintain comprehensive documentation of materials and methodologies, user guides, and support resources
Create and fulfill EHR use cases, identify business and functional requirements and working closely with IT resources to translate requirements and workflows to technical specifications
Lead documentation efforts for discovery and implementation
Ensure requirements and future state workflows are clearly defined
Support development of Quality and Safety Governance and guidance group supporting both Oak Street Health and all CVS business units
Work with across the CVS enterprise to identify tasks and associated business units impacted by quality & safety efforts
Support execution of vendor upgrades, system changes and environment maintenance procedures
Participate in the analysis of current state processes and collaborate with clinical business and reporting users to create future state processes
Identify and document process and data gap
Participate in the creation and completion of project related deliverables including Use Cases, Business requirements, Technical specifications, Scope documents, Gap analysis, Impact assessment, Test scripts
Requirements:
Minimum of five (5) years of related experience is required
Two or more Epic Certifications from specified list (EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM, MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders)
Bachelor's degree or equivalent experience
Strong experience configuring, designing, and supporting an Epic solution
Previous application configuration experience
Knowledge of Ambulatory workflows and quality and safety initiatives
Experience in test planning & execution, test case development, and meeting project quality requirements
Experience working on large projects, strong knowledge of clinical applications and understanding of the healthcare IT industry
Understanding of configurable applications and monitoring practices
Analytical, problem resolution and interpersonal skills
Ability to bridge communication among technical and nontechnical project staff and customers
Knowledgeable in instructional design methodologies and adult learning principles
What we offer:
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
No-cost tobacco cessation programs
No-cost weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus, commission or short-term incentive program
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