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Analyst, Case Management

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Skokie

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

21.10 - 44.99 USD / Hour
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Job Description:

This Analyst Case Management position is with Aetna’s Long-Term Services and Supports (LTSS) team and is a field-based position. The role involves evaluating member needs through care management tools, coordinating care plans, and promoting lifestyle changes to achieve health outcomes. Travel up to 50-75% of the time is required to meet members face-to-face.

Job Responsibility:

  • Conducts comprehensive evaluation of referred member's needs and recommends an approach to case resolution
  • Coordinates and implements assigned care plan activities and monitors care plan progress
  • Consults with case managers, supervisors, Medical Directors and other health programs to overcome barriers
  • Identifies and escalates quality of care issues
  • Utilizes influencing skills to ensure maximum member engagement
  • Provides coaching, information and support for ongoing medical or healthy lifestyle choices
  • Utilizes case management and quality management processes in compliance with guidelines.

Requirements:

  • Candidate must reside in the North Side of Chicago/Skokie, IL or surrounding areas (Applicable Zip Codes: 60613, 60614, 60618, 60625, 60626, 60630, 60640, 60645, 60646, 60657, 60659, 60660, 60202, 60076)
  • Must possess reliable transportation and be willing and able to travel up to 50-75% of the time
  • Mileage is reimbursed per our company expense reimbursement policy
  • Candidate must have a valid IL Driver's License
  • 2+ years of experience in behavioral health, social services or appropriate related field equivalent to program focus.

Nice to have:

  • Case management and discharge planning experience
  • Managed care experience
  • Microsoft Office (Excel) experience.
What we offer:
  • Affordable medical plan options
  • 401(k) plan including matching company contributions
  • Employee stock purchase plan
  • No-cost wellness programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Tuition assistance
  • Retiree medical access.

Additional Information:

Job Posted:
August 01, 2025

Expiration:
August 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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