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Baxter Logo Baxter · Finance

Analyst, C2C

Costa Rica, Heredia · Job Posted May 30, 2026
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Job Description

The Analyst, Collections position is uniquely positioned to make a tangible impact on our financial operations. By efficiently performing your expertise in handling and reducing aging portfolios, you will play a relevant role in our mission to deliver best-in-class healthcare solutions. Your ability to technically identify, resolve, and collect past-due invoices, while providing outstanding customer service, will be key to maintaining and improving our financial health!

Job Responsibility

  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
  • Identify repetitive issues and communicate them for root cause analysis and resolution
  • Supply to improving execution and operational efficiency through training and support and participate in the performance review process and achieve past-due percentage and DSO-related goals
  • Highlight problematic accounts to the collections' supervisor with detailed explanations and request assistance

Requirements

  • Bachelor's degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
  • Experience in JDE, SAP, or GetPaid is desirable

Nice to have

Experience in JDE, SAP, or GetPaid

What we offer

  • Support for Parents
  • Continuing Education/Professional Development
  • Employee Health & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
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Analyst, C2C

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New

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
  • Experience in JDE, SAP, or GetPaid is desirable
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right
New

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right
New

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
  • Experience in JDE, SAP, or GetPaid is desirable
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
  • Fulltime
Read More
Arrow Right

Sr Analyst, C2C

The Collections SR Analyst is responsible for maintaining their given portfolio ...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, or a related field
  • Minimum of 3 years of experience in commercial collections with the Mexican Government (a MUST)
  • Proven knowledge of accounts receivable and dispute management processes
  • Strong proficiency in Microsoft Office suite
  • English B2 or higher preferred
  • Proficient in JDE and GetPaid preferred
  • Experience in collections operational improvements preferred
Job Responsibility
Job Responsibility
  • Maintaining a given portfolio of customers and improving cash collection by reducing the aging
  • Identifying, resolving, and collecting past due invoices
  • Balancing accounts as needed
  • Providing excellent internal and external customer service
  • Completing daily activities as prioritized by GetPaid
  • Contacting customers on delinquent accounts for resolution and payment and recording all activities in GetPaid notes
  • Understanding customer profiles and their related sensitivities
  • Communicating account delinquency information to respective Sales personnel
  • Resolving unidentified payments and A/R related Disputes
  • Reviewing credit limit and risk issues with the Credit Supervisor and making recommendations
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Sr analyst, c2c

The Collections SR Analyst is responsible for maintaining their given portfolio ...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, or a related field
  • Minimum of 3 years of experience in commercial collections with the Mexican Government (a MUST)
  • Proven knowledge of accounts receivable and dispute management processes
  • Strong proficiency in Microsoft Office suite
  • English B2 or higher preferred
  • Proficient in JDE and GetPaid preferred
  • Experience in collections operational improvements preferred
Job Responsibility
Job Responsibility
  • Maintaining a given portfolio of customers and improving cash collection by reducing the aging
  • Identifying, resolving, and collecting past due invoices
  • Balancing accounts as needed
  • Providing excellent internal and external customer service
  • Completing daily activities as prioritized by GetPaid
  • Contacting customers on delinquent accounts for resolution and payment and recording all activities in GetPaid notes
  • Understanding customer profiles and their related sensitivities
  • Communicating account delinquency information to respective Sales personnel
  • Resolving unidentified payments and A/R related Disputes
  • Reviewing credit limit and risk issues with the Credit Supervisor and making recommendations
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Sr analyst, c2c

The Collections SR Analyst is responsible for maintaining their given portfolio ...
Location
Location
México , Ciudad de México
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, or a related field
  • Minimum of 3 years of experience in commercial collections with the Mexican Government (a MUST)
  • Proven knowledge of accounts receivable and dispute management processes
  • Strong proficiency in Microsoft Office suite
  • English B2 or higher preferred
  • Proficient in JDE and GetPaid preferred
  • Experience in collections operational improvements preferred
Job Responsibility
Job Responsibility
  • Maintaining their given portfolio of customers and improving cash collection by reducing the aging
  • Identifying, resolving, and collecting past due invoices
  • Balancing accounts as needed
  • Providing excellent internal and external customer service
  • Completing daily activities as prioritized by GetPaid
  • Contacting customers on delinquent accounts for resolution and payment and recording all activities in GetPaid notes
  • Understanding customer profiles and their related sensitivities
  • Communicating account delinquency information to respective Sales personnel
  • Resolving unidentified payments and A/R related Disputes
  • Reviewing credit limit and risk issues with the Credit Supervisor and making recommendations
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Analyst, C2C

This is where your insights influence change. As a member of the Baxter Finance ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right

Analyst, C2C

The Analyst, Collections position is uniquely positioned to make a tangible impa...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field or equivalent work experience
  • 2 years of successful experience in commercial collections
  • English level B2+
  • Microsoft Office suite proficiency
  • Experience in optimizing execution within the Collections process
Job Responsibility
Job Responsibility
  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner
  • Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes
  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes
  • Resolve unidentified payments and A/R-related disputes within prescribed time frames
  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories
  • Maintain daily Pending Order and On-Hold reports
  • Issue requests for refunds of cash on account or credit memos as needed
  • Review Dispute documentation and assign to the appropriate internal owner
  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners
  • Engage with internal departments to research and support payment issues
What we offer
What we offer
  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer
Read More
Arrow Right