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T-Mobile Logo T-Mobile · IT - Software Development

Analyst, Business Systems

United States, Overland Park 65900.00 - 119000.00 USD / Year · Job Posted April 23, 2026
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Job Description

This role supports organizational goals by gathering and analyzing requirements for business applications across multiple channels. It primarily documents, validates, and traces requirements to ensure alignment with business needs and system capabilities. The role facilitates communication among stakeholders to reconcile conflicting needs and develop comprehensive solution work products. Success is measured by the accuracy of requirements, stakeholder consensus, and effective support of system and process improvements. The work impacts organizational efficiency and customer service by enabling cost-effective, user-aligned systems and procedures.

Job Responsibility

  • Elicit and evaluate information from diverse sources to clarify true business needs and distinguish solution ideas from requests
  • Facilitate requirement sessions and produce comprehensive documentation including validation and traceability of requests
  • Utilize modeling techniques to graphically represent requirements and enhance textual documentation
  • Develop and manage a business analysis work plan to coordinate tasks, deliverables, and schedules with stakeholders and project management
  • Provide subject matter expertise and consulting support on complex tasks while initiating process and tool improvements
  • Contribute to process improvement initiatives to enhance business analysis effectiveness and efficiency
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
  • Critical thinking skills with a view toward process evaluation/enhancement (Required)
  • Strong working knowledge of utilizing and writing SQL queries (Required)
  • Organizing (Required)
  • Attention To Detail (Required)
  • Communication - Ability to articulate potential issues/solutions either written or verbally (Required)
  • Business Systems Analysis (Required)
  • Business Systems Consulting (Required)
  • Technical Writing (Required)
  • Microsoft Office (Required)
  • Microsoft Visio (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

  • Acceptable areas of study include Management Information Systems, IT, Business Administration or related field (Preferred)
  • 2-4 years Working experience of systems analysis experience with understanding strategic business information systems (Preferred)
  • Experience with SharePoint (Preferred)

What we offer

  • Annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free money coaches
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • paid time off
  • paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short-term disability
  • long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs
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