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We are seeking a highly analytical, creative, and energetic Associate to join our Agentic AI team. This is a unique, high-impact, and transformational role where you will work at the very frontier of applied agentic AI, helping to shape, improve, and scale the intelligent systems that will redefine how our business operates. You will sit at the critical intersection of business insights, product, operations, and our local market teams. Your mission is to accelerate our improvement cycle by rapidly experimenting with and implementing enhancements while ensuring our revolutionary AI agents are launched smoothly and adopted successfully across the globe. This is a hands-on role for a sharp, commercially-minded problem-solver who is excited to directly build the future of our company.
Job Responsibility:
Analyze agent performance and user feedback in collaboration with Product Analysts to identify opportunities for immediate improvement
Design and execute rapid experiments to enhance agent behavior, primarily through prompt engineering and adjustments to the agent’s knowledge base
Manage and curate the content and data that fuel the agent’s responses, ensuring its knowledge is accurate, relevant, and effective
Support the go-to-market (GTM) strategy for new AI agent features, from planning and coordination to launch and post-launch monitoring
Collaborate closely with Product, Engineering, Data Science, and local teams to ensure a smooth rollout of new capabilities, providing clear business context to guide technical solutions
Manage operational readiness for agent deployment, which includes training local teams, localizing knowledge bases, and defining clear operating procedures
Gather and synthesize feedback from our markets and users to uncover friction points and inform the product improvement cycle
Requirements:
1-2 years of experience in a strategic role in a fast-paced environment such as a startup, scale-up, VC, or strategy consulting
Exceptional problem-solving skills, with an ability to break down complex issues, form hypotheses, and test solutions quickly
An execution-focused mindset with a proactive attitude and comfort navigating unstructured projects
Comfortable with both understanding business needs and engaging with technical concepts
Strong communication and collaboration skills, with the ability to align and work effectively with diverse stakeholders
Good commercial sense and an ability to understand how product features create value for users and the business
A genuine curiosity and passion for Artificial Intelligence and its practical applications
Nice to have:
Experience with data query languages (like SQL) and programming languages such as Python