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Analyst, Account Management Services

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JLL

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Location:
Poland , Warsaw

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Job Responsibility:

  • Supports account governance through coordination, tracking, reporting, and basic technology administration
  • Maintains governance routines, data, and tools while partnering with stakeholders and SMEs
  • Governance operations and tracking - Maintain trackers and action logs, follow up with owners, validate compliance, and support recurring governance routines and deliverables
  • Smartsheet administration - Create and maintain Smartsheets and Forms for governance, action management, initiative management, and operational follow-ups
  • Reporting and insights support - Prepare recurring KPI and operational reports, assist with basic analysis, and support presentation readiness for internal and client audiences
  • Technology and onboarding/offboarding support - Process user access requests, execute onboarding/offboarding activities across platforms, and coordinate system provisioning and access removal for security compliance
  • Operations, data, and compliance support - Support data management for select account technologies and assist with audit and compliance tasks including access reviews and record retention
  • Communications and enablement support - Assist with onboarding communications, org chart updates, and maintenance of procedures, playbooks, and portal content

Requirements:

  • Bachelor’s or Master’s degree, preferable in Finance / Economics / Management / Real Estate
  • 1+ years of experience in operations, governance, PMO, reporting, or analyst roles
  • Strong knowledge of MS Office (Outlook, Teams, Word, Excel - advanced formulas and PivotTable, Power Point)
  • Smartsheet experience preferred
  • Strong organization and follow-up discipline
  • Comfortable working with structured trackers and reporting inputs
  • Fluent spoken and written Business English (enabling conference calls active attendance)
  • Ability to see through data and translate it into understandable outputs (e-mails, PowerPoint presentations, Word documents, Excel spreadsheets)
  • Curious, open – minded and willing to develop and challenge status quo
What we offer:
  • Benefits package (private healthcare, cafeteria system, life insurance)
  • Long-term career growth opportunities
  • Training and development programs to enhance your skills
  • Modern office in an attractive location (Warsaw Spire) near the subway station (hybrid working mode) or possibility to work remotely

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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