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Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Responsibility:
Troubleshoot and resolve system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary
Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time
Provide support with testing activities and maintain test documentation to support high-quality deliverables
Drive and safeguard data consistency across HR IT systems
Collaborate with Global Application Support Specialists, developers and with other support teams
Provide continuous support and consulting to the HR data maintenance country teams
Create support and training documents
Advise and support stakeholders on requirements and solutions
Act as a bridge between business and IT departments in an international context
Handling and management of Change Requests, assuring that the process is running as defined
Requirements:
Degree in Economics, Computer Sciences (IT), Business Management, Social Sciences or similar
At least 2 years of professional experience in an international environment in the HR or IT area
General overview of SAP HR PY, PT, PA and OM/PM(Organization Management and Position Management)
Logical, structured, proactive and effective way of working within international virtual teams
Global mindset, team oriented, strong communication skills and interest in learning