Analyst – HR Operations Employee Data Management

This HR Analyst role focuses on handling escalated employee inquiries and complex Workday transactions, ensuring accurate and efficient end-to-end HR operations across onboarding, employee movements, and exits. The position monitors service delivery through queue performance and SLA tracking while supporting quality assurance and continuous improvement of customer experience. It partners closely with HRBPs and cross-functional teams to resolve complex cases, maintain data integrity, and contribute to reporting, audits, and system enhancements. Additionally, the analyst drives knowledge management, and promotes process improvements through insights, documentation, and team collaboration.