Analyst – HR Operations EDM Job at Baxter (Gurgaon)

Analyst – HR Operations EDM

At Baxter, we believe every person—regardless of who they are or where they are ...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Excellent English verbal and written communication skills
Proven customer service experience with issue resolution track record
Experience handling escalations and difficult conversations
Strong knowledge of HR policies and employee lifecycle
Proficiency with ticketing systems and queue management
Coaching and mentoring abilities
Analytical mindset to identify inquiry trends
Graduate in any discipline
Graduate/Degree in Business Administration, HR, or related field
2–5 years of experience in HR customer service or contact center

Job Responsibility

Handle escalated Tier 1 inquiries requiring deeper investigation
Monitor queue performance and ensure SLA compliance
Coach and mentor junior analysts on customer service best practices
Identify trends in employee inquiries and recommend updates to the knowledge base
Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns
Support quality assurance by reviewing call/chat interactions
Contribute to FAQ and knowledge article development
Lead team huddles and share process updates
Process complex Workday transactions and manage escalations
Manage end‑to‑end HR operations (onboarding, movements, exits)

Fulltime

Analyst – HR Operations EDM

As an Analyst in HR Operations EDM, you will handle complex Tier 1 inquiries, ma...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Graduate in any discipline
Graduate/Degree in Business Administration, HR, or related field
2–5 years of experience in HR customer service or contact center
Excellent English verbal and written communication skills
Proven customer service experience with issue resolution track record
Experience handling escalations and difficult conversations
Strong knowledge of HR policies and employee lifecycle
Proficiency with ticketing systems and queue management
Coaching and mentoring abilities
Analytical mindset to identify inquiry trends

Job Responsibility

Handle escalated Tier 1 inquiries requiring deeper investigation
Monitor queue performance and ensure SLA compliance
Coach and mentor junior analysts on customer service best practices
Identify trends in employee inquiries and recommend updates to the knowledge base
Collaborate with HRBPs and Tier 2 teams to resolve complex employee concerns
Support quality assurance by reviewing call/chat interactions
Contribute to FAQ and knowledge article development
Lead team huddles and share process updates
Process complex Workday transactions and manage escalations
Manage end‑to‑end HR operations (onboarding, movements, exits)

Fulltime

Senior Analyst – HR Operations EDM

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Several years of experience in HR Operations, Shared Services, or GBS
Strong understanding of HR processes (employee lifecycle, payroll inputs)
Proven expertise in HR data quality and process improvement
Experience leading HR projects and driving automation
Advanced Workday and ServiceNow knowledge
Advanced Excel skills
Power BI experience is an advantage
Excellent communication skills in English
Graduate in any discipline (MBA HR preferred)
Lean certification (good to have)

Job Responsibility

Serve as SME for Pre‑Payroll and HR Domain with advanced Workday expertise
Solve complex employee data cases and escalations with precision
Own Workday data integrity, audits, and reporting to ensure reliability
Guarantee accuracy and timeliness of employee data across systems
Generate periodic HR reports and dashboards for leadership visibility
Partner with Payroll and Finance to ensure accurate payroll processing
Drive HR process standardization, simplification, and automation initiatives
Support system enhancements, including UAT and change management
Maintain Knowledge Articles and SOPs to strengthen operational clarity
Train and mentor junior team members on HR transactions

Fulltime

Sr. Analyst – HR Operations EDM

As a Senior Analyst in HR Operations EDM, you will act as a subject matter exper...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Several years of experience in HR Operations, Shared Services, or GBS
Strong understanding of HR processes (employee lifecycle, payroll inputs)
Proven expertise in HR data quality and process improvement
Experience leading HR projects and driving automation
Advanced Workday and ServiceNow knowledge
Advanced Excel skills
Power BI experience is an advantage
Excellent communication skills in English
Graduate in any discipline (MBA HR preferred)
Lean certification (good to have)

Job Responsibility

Serve as SME for Pre‑Payroll and HR Domain with advanced Workday expertise
Solve complex employee data cases and escalations with precision
Own Workday data integrity, audits, and reporting to ensure reliability
Guarantee accuracy and timeliness of employee data across systems
Generate periodic HR reports and dashboards for leadership visibility
Partner with Payroll and Finance to ensure accurate payroll processing
Drive HR process standardization, simplification, and automation initiatives
Support system enhancements, including UAT and change management
Maintain Knowledge Articles and SOPs to strengthen operational clarity
Train and mentor junior team members on HR transactions

Fulltime

New

Sr. Analyst – HR Operations EDM

At Baxter, we believe every person—regardless of who they are or where they are ...

Location

India , Gurgaon

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Several years of experience in HR Operations, Shared Services, or GBS
Strong understanding of HR processes (employee lifecycle, payroll inputs)
Proven expertise in HR data quality and process improvement
Experience leading HR projects and driving automation
Advanced Workday and ServiceNow knowledge
Advanced Excel skills
Power BI experience is an advantage
Excellent communication skills in English
Graduate in any discipline (MBA HR preferred)
Lean certification (good to have)

Job Responsibility

Serve as SME for Pre‑Payroll and HR Domain with advanced Workday expertise
Solve complex employee data cases and escalations with precision
Own Workday data integrity, audits, and reporting to ensure reliability
Guarantee accuracy and timeliness of employee data across systems
Generate periodic HR reports and dashboards for leadership visibility
Partner with Payroll and Finance to ensure accurate payroll processing
Drive HR process standardization, simplification, and automation initiatives
Support system enhancements, including UAT and change management
Maintain Knowledge Articles and SOPs to strengthen operational clarity
Train and mentor junior team members on HR transactions

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

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Analyst – HR Operations EDM

Job Description

Job Responsibility

Requirements

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