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The Analyst – ERP 3 is a member of the Corporate IT Team focused on the internal systems and software the Company uses in the day-to-day operations. This position is also responsible for providing technical and business support in the Payroll area.
Job Responsibility:
Interprets and delivers reports and analysis
Identify data that needs tracking to improve business performance
Participates in functional and business requirements gathering sessions. Experience collaborating and developing relationships with end-users. Provides systems and technical guidance to develop new opportunities with clients and assists with the development of the Business Case
Collaborates with design, development, and solution management. Interfaces with SAP and non-SAP technical teams for technical specifications and development of customized objects
Designs, develops, and conducts test plans for functional unit tests, regression tests and system integration tests
Conducts research to develop and demonstrates application Best Practices. Works directly with end-users and the Business Leadership Team to ensure they are taking advantage of all the features and functions available through the business applications
Provides support the business application assigned areas’ Master Data and applications, including integration points with other business application modules. Identify and resolve root causes to reoccurring production support issues. Document root cause analysis and issue resolution
update job aids and desk top procedures when appropriate
Performs appropriate duties as assigned by management
Requirements:
Minimum of 18 years old
Valid driver’s license required and obligation to maintain compliance with UNITED fleet policy
Personal Protective Equipment (PPE) as required by position and compliance with UNITED safety policies
Regular and prompt attendance is an essential function of the job
Ability to read, write and speak English
Ability to maintain a neat professional appearance within Company guidelines
Ability to maintain safety and security of Company assets
Ability to utilize all Company provided resources and technology
Ability to work with all functional team members
Bachelor's degree (B. A.) from four-year College or university
or 5 to 7 years related experience and/or training
or equivalent combination of education and experience
Experience with complex Enterprise Resource Planning implementations and interfaces
4-5 years' experience with SAP Payroll System and SAP Employee Central
4-5 years' experience with WorkForce Software or equivalent (WorkDay)
Microsoft Power BI for reporting and analytics
Experience with payroll processes (weekly, Monthly, Off-Cycle)
Knowledge of automation and continuous improvement opportunities - Inquisitive mindset with a focus on identifying process improvements and automation opportunities.
Ability to identify and solve complex system problem
Strong customer service skills
Ability to travel based on project and user requirements
Excellent presentation and communication skills
Excellent analytical and problem-solving skills
Ability to work independently
Proven experience leading projects
Ability to coach and mentor
Ability to demonstrate strong planning and organizing skills
Experience with software development best practices, including defining requirements and quality assurance
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