Ams manager Job at Randstad (Suzhou)

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Technical Project Manager

The Technical Project Manager will oversee AMS operations for Guidewire applicat...

Location

India , Bengaluru

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in project management
Strong technical leadership
Solid understanding of the insurance domain
Experience in managing end-to-end AMS operations for Guidewire applications
Experience overseeing incident, problem, change, and release management processes
Strong technical leadership across Guidewire modules (PolicyCenter / BillingCenter / ClaimCenter) including configuration, integration, data model, and batch jobs
Experience handling all types of production issues, including high-severity incidents, minor defects, enhancements, service requests, and stability improvements
Experience leading L1/L2/L3 support activities, ensuring timely triaging, resolution, SLA adherence, and effective escalation management
Experience managing ticket workflows in ServiceNow
Experience driving operational governance through Azure DevOps (ADO) using boards for backlog and sprint planning, repos for version control, and pipelines for CI/CD deployments

Job Responsibility

Manage end-to-end AMS operations for Guidewire applications, overseeing incident, problem, change, and release management processes
Provide strong technical leadership across Guidewire modules (PolicyCenter / BillingCenter / ClaimCenter) including configuration, integration, data model, and batch jobs
Handle all types of production issues, including high-severity incidents, minor defects, enhancements, service requests, and stability improvements
Lead L1/L2/L3 support activities, ensuring timely triaging, resolution, SLA adherence, and effective escalation management
Manage ticket workflows in ServiceNow, ensuring proper categorization, prioritization, assignment, tracking, and closure
Drive operational governance through Azure DevOps (ADO) using boards for backlog and sprint planning, repos for version control, and pipelines for CI/CD deployments
Conduct root cause analysis (RCA), implement preventive measures, and drive continuous improvements in the AMS support model
Coordinate and lead major incident bridge calls, ensuring quick decision-making and communication with cross-functional teams
Monitor AMS KPIs, dashboards, and operational metrics, providing regular performance and trend reports to stakeholders
Collaborate with architects, developers, QA, infrastructure, and business teams to resolve complex functional and technical issues

Fulltime

Sap Ams Service Delivery Manager

The SAP AMS Service Delivery Manager role requires extensive experience in manag...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Extensive experience leading SAP Application Management Services (AMS) across pre‑sales, solutioning, transition, and steady‑state delivery
Strong capability in shaping AMS deals through scoping, effort estimation, pricing, SLA definition, and value‑based operating models
Adept at designing and presenting AMS transformation roadmaps, delivery frameworks, and governance structures to senior stakeholders
Proven track record managing large SAP AMS engagements end‑to‑end, including resource planning, demand/supply management, risk mitigation, contract adherence, and continual service improvement
Skilled in collaborating with sales, architects, and delivery teams to build winning AMS proposals and ensuring seamless mobilization and steady-state service delivery
Leadership: Proven ability to lead diverse teams, delegate tasks, and motivate team members
Problem-Solving: Exceptional analytical skills to diagnose issues and implement solutions
Communication: Strong verbal and written communication skills for engaging with clients and stakeholders
Customer Focus: Dedication to delivering superior service and building long-term client relationships
Bachelor’s degree in computer science, Information Systems, Business Administration, or related field

Job Responsibility

SAP AMS Pre‑Sales Skills: Strong experience supporting SAP AMS pre‑sales cycles, including solution scoping, effort estimation, and proposal development
Ability to design value-driven AMS delivery models aligned with client business objectives, including hybrid, offshore/onshore, and outcome-based models
Extensive experience presenting Service Delivery and AMS transformation roadmaps to C‑suite, program leaders, and procurement teams
Skilled in creating RFP/RFI responses, pricing models, resource pyramids, SLAs, and KPIs for AMS engagements
Expertise in conducting client workshops, fit–gap assessments, and service discovery sessions to identify AMS opportunities
Ability to collaborate with Sales, Presales, Solution Architects, and Delivery teams to shape winning AMS propositions
Demonstrated success in client demos, bid defences, and orals, articulating SAP AMS value proposition, operating model, and governance framework
Familiarity with competitive landscape and ability to differentiate AMS offerings against competitors
SAP AMS Delivery Skills: Overseeing SAP service delivery, stakeholder management, SLA compliance, and service risks
Leading, motivating, and developing the SAP support team, directly or indirectly, to build business capability and drive quality improvement

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
We also offer the opportunity to have flexible work options

Sap Fico Technical Lead

Sopra Steria is seeking a SAP FICO Technical Lead with extensive experience in S...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Minimum of 6-8 years of experience in SAP FICO, with at least 5 years in S/4 HANA Finance & Controlling
Proven experience in full life cycle implementations, upgrades, and rollouts of SAP S/4 HANA solutions
Strong knowledge of SAP FI modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and integration with other modules (MM, SD)
Proficiency in SAP CO modules, including Cost Center Accounting (CCA), Profit Center Accounting (PCA), Internal Orders, and Product Costing
Excellent analytical and problem-solving skills, with the ability to understand complex business requirements and design effective SAP solutions
Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
SAP certification in FICO and/or S/4 HANA Finance is preferred
Experience with SAP Fiori apps and other SAP tools is a plus
Extensive experience in managing AMS projects, including incident management, service request fulfillment, and change management

Job Responsibility

Lead the design, configuration, and implementation of SAP S/4 HANA Finance & Controlling modules
Collaborate with business stakeholders to gather and analyze requirements, and translate them into effective SAP solutions
Perform fit/gap analysis, effort estimation, and develop functional specifications for custom developments
Conduct unit testing, integration testing, and user acceptance testing (UAT) to ensure the quality and functionality of the implemented solutions
Manage data migration processes, including data extraction, transformation, and loading (ETL) activities
Provide ongoing support and maintenance for SAP S/4 HANA Finance modules, addressing any functional issues or enhancements
Develop and deliver end-user training and documentation to ensure successful adoption of the implemented solutions
Work closely with cross-functional teams, including IT, finance, and business units, to ensure seamless integration and alignment of SAP solutions with business processes
Stay updated with the latest SAP technologies and best practices, and provide recommendations for continuous improvement
Lead and manage AMS projects, ensuring timely resolution of incidents, service requests, and change requests related to SAP FICO module

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Fulltime

AMS Shared Support Project Manager

The AMS Shared Support Project Manager will oversee and manage Application Manag...

Location

India , Hyderabad

Salary:

Not provided

YASH TECHNOLOGIES CONSULTING INC.

Expiration Date

Until further notice

Requirements

Minimum 7+ years in Project Management
Project management certification (PMP, PRINCE2, Agile PM, etc.)
Strong understanding of SAP landscapes and AMS operating models
Experience managing multiple clients simultaneously in shared-support environments
Familiarity with ticketing systems (ServiceNow, Remedy, SAP SolMan, etc.)
Excellent communication, leadership, and client‑facing skills
Strong analytical and problem‑solving capabilities
Willingness to work US shift (3 PM IST – 12 AM IST)

Job Responsibility

Manage end‑to‑end AMS support for multiple US clients in a shared-service setup
Oversee incident, service request, problem, and change management cycles
Ensure SLA adherence, timely resolutions, and high customer satisfaction
Conduct daily/weekly operational reviews and governance meetings with clients
Serve as the primary point of contact for US clients during the assigned shift
Build strong relationships with client stakeholders, understanding priorities and expectations
Communicate status updates, risks, impacts, and progress transparently and proactively
Prepare and maintain weekly/monthly service performance dashboards
Analyze ticket trends and define improvement plans for recurring issues
Ensure proper documentation, SOPs, knowledge base entries, and transition materials

What we offer

Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals
Stable employment with a great atmosphere and ethical corporate culture

Fulltime

Acquisition AI Integration Subject Matter Expert

The Acquisition AI Integration SME role focuses on integrating acquisition, cont...

Location

United States , California, MD; Arlington, VA; Pax River Naval Base

Salary:

145000.00 - 210000.00 USD / Year

KAIROS Inc

Expiration Date

Until further notice

Requirements

Expert level experience in NAVAIR acquisition and contract analytics systems
Excellent project management skills, with the ability to manage cross-functional teams
Strong communication and interpersonal skills, capable of leading technical discussions and driving alignment across teams.
Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues in a fast-paced environment.
Strong customer relations, analytics, documentation skills
Self-starter, highly motivated, strong work ethic with a commitment to quality
Microsoft office suite proficiency, i.e., Word, Excel, PowerPoint
Ability to work within a challenging, fast-paced, team-oriented environment
Ability to work independently
Ability to multi-task and meet competing, deliverable deadlines

Job Responsibility

Acquisition AI Integration and Engineering Leadership
Support ongoing data, AI, and platform integration efforts with a specific focus on acquisition and contracting workflows for ACAT I and II programs into the latest NAWCAD War Room application and AI suites
Deliver AI-driven acquisition solutions that automate and optimize contract data processes, ensuring compliance with DoD and DON procurement standard
Provide SME feedback for integrating NAVAIR systems such as Program Management Tool (PMT) and Acquisition Management System (AMS)
Lead numerous product management related meetings and use latest Agile management best practices and enterprise tools
Technology Leadership: Lead multi-disciplinary hardware, software, AI, and data engineering teams focused on delivering capabilities and features described on the latest KAIROS EPAD technology roadmap.
Recommend and implement cutting-edge technologies and methodologies to improve KAIROS data automation processes and platform capabilities.
Cross-Functional Collaboration: Collaborate with engineering, manufacturing, and product teams to ensure successful design and implementation of enterprise platform and data-automation solutions across various applications.
Work closely with supply chain and operations teams to ensure material availability, cost efficiency, and process sustainability.
Lead training programs and knowledge sharing initiatives to build internal expertise.

What we offer

Medical Coverage
Employer Paid Dental, Vision, Basic Life/AD&D, Short-Term/Long-Term Insurance
Health Savings Account with Contribution by Employer
401K Plan with Employer Matching
Annual Discretionary Bonuses
Paid Time Off
Eleven (11) Paid Holidays
Certification reimbursement program
Tuition Reimbursement Program
Paid Parental Leave

Fulltime

New

AMS Practice Lead

At LeverX, we have had the privilege of delivering over 1,500+ projects. With 20...

Location

Georgia; Poland

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

5+ years of experience in service delivery, managed services, application support, or similar leadership roles
Experience in building, improving, or scaling service operations in a B2B environment
Good understanding of incident, request, problem, and change management
Experience with SLA-based services and long-term client engagements
Experience working with mid-market and/or enterprise clients
Commercial awareness and experience supporting proposals, pricing, or service packaging
Ability to work across delivery, sales, and account management teams
Strong communication and stakeholder management skills
English B2+

Job Responsibility

Work with sales and account teams to shape AMS proposals, service models, and pricing logic
Lead regular service review meetings with clients and address escalations when needed
Define the AMS service model, including service scope, support boundaries, and delivery principles
Develop service packages, support tiers, and engagement rules for ongoing managed services contracts
Establish clear criteria for incidents, service requests, minor enhancements, and project work
Build and maintain the transition process from project delivery to AMS support
Set up and govern core service management processes, including incident, request, problem, and change management
Define SLA, escalation, and reporting standards for AMS engagements
Participate in client discussions on service scope, support model, governance, and service expectations
Identify service gaps, improvement opportunities, and account growth potential within AMS engagements

Sap Basis Lead Architect

The SAP Basis Lead Architect role requires a seasoned professional with over 12 ...

Location

India , Bangalore / Hyderabad / Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

12+ years of overall SAP Basis experience
At least 5+ years in an Architect or Lead role, including demonstrable Presales experience
Have worked in Tier-1 organization with at least 2 implementations and 3-4 Upgrade/migration experience
Deep hands-on expertise in SAP Bais, NetWeaver, S/4HANA and HANA ,Oracle, MSSQL and other database administration
Proven experience leading multiple full-cycle SAO OS/DB migrations including SAP S/4HANA Conversions/Migrations and major system upgrades
Strong working knowledge of running SAP on at least one major Hyperscaler (Azure, AWS, or GCP) or in a RISE with SAP context
Demonstrated experience leading large, distributed, and cross-functional technical teams (both project and support)
Excellent written and verbal communication skills

Job Responsibility

SAP Solution Architecture & Technical Strategy (Architect): Design and architect complex, scalable, and resilient SAP landscapes
Provide expert-level guidance on SAP HANA database administration, high-availability (HA), disaster recovery (DR), performance tuning, security, and data volume management
Define the technical roadmap for customers' SAP systems
Establish and enforce technical standards, best practices, and governance policies for the SAP Basis domain
Project Leadership & Implementation (Project Lead): Lead the planning and execution of complex SAP projects
Develop and lead detailed, near-zero downtime cutover strategies for go-lives
Serve as the technical lead, coordinating closely with Functional, Development (ABAP/Fiori), Infrastructure, and client teams
Ensure project deliverables are met on time, within budget, and to the highest quality standards
Presales & Business Development: Act as the primary technical subject matter expert (SME) during the presales phase
Contribute technical content to RFPs/RFIs, SOWs (Statements of Work), and proposals

Ams manager

Randstad

Location:
China , Suzhou

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 11, 2026

Expiration:
May 31, 2026

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Ams manager

Randstad

Location:China , Suzhou

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 11, 2026

Expiration:May 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Ams manager

Project Manager Global AMS

Technical Project Manager

Sap Ams Service Delivery Manager

Sap Fico Technical Lead

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Acquisition AI Integration Subject Matter Expert

AMS Practice Lead

Sap Basis Lead Architect

Location:
China , Suzhou

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 11, 2026

Expiration:
May 31, 2026