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Aml investigator

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Citizens Bank

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Location:
United States , Westwood

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

You’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As required by Citizens Secrecy Act and the US Patriot Act, the purpose of this position is to investigate cases of both potential money laundering/terrorist financing crimes and BSA/AML violations throughout the entire Citizens footprint utilizing an internal AML application, referrals from business lines, and opensource intelligence such as negative media, internet research, information from peer banks, and information from law enforcement. As an AML Investigator, you will conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering crimes/AML/BSA violations or identified as a member of a higher AML risk population. You will demonstrate excellent communication skills in your interactions with Retail and other business unit managers across Citizens. Additionally, you will be responsible for preparing and filing Suspicious Activity Reports as required by BSA Regulations and making closing recommendations on customers based on account activity. You will collaborate with and provide supporting documentation and information to law enforcement representatives, including IRSCI, Secret Service, Homeland Security, ICE, and the FBI as requested. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Job Responsibility:

  • Business Practice: Conduct financial forensic investigations on AML cases involving complex patterns of transactions. Case sources include an internal application, referrals from business lines, law enforcement and department intelligence
  • Perform an independent assessment of the risk represented by the customer and/or the activity in which the customer has engaged
  • Determine the best investigative approach for each unique case, ensuring that key questions are addressed and that Compliance AML for Citizens and A department policies/regulatory expectations are satisfied
  • Exercise critical thinking and critical decision-making skills to efficiently and effectively determine whether or not further investigative and analytical activity is required
  • Exercise autonomous decision making with regard to status of referred customers/activity, e.g., case/ no case, SAR/ No SAR, customer exit/customer retention
  • Create and maintain comprehensive case files that document the decision-making process and contain all applicable supporting documentation
  • Document Suspicious Activity Reports in manner associated with law enforcement audience
  • Exercise independent discretion regarding problem resolution (investigator is expected to identify, evaluate, and resolve problems rather than just report/refer to Management)
  • Demonstrate the ability to identify and escalate customers/activity that represents a significant risk to Citizens in terms of regulatory compliance, violation of law, or reputation
  • Compliance Management: Ensure that SARs meet all regulatory requirements and are completed within the required regulatory timeframe
  • Apply knowledge of BSA/AML regulations to the analysis/review of customers and activity in order to identify and report suspicious activity
  • Organize and prioritize work tasks to ensure that a large volume of work is completed in a risk based and efficient manner
  • Relationship Management: Develop and maintain strong relationships with law enforcement by providing information and documentation to them as requested
  • Respond to inquiries from Branch and business line personnel on BSA/AML matters
  • Effectively communicate to bank personnel the rationale behind closing recommendations

Requirements:

  • Bachelor's Degree Required – All relevant majors considered including Forensic Accounting, Criminal Justice, Business Administration, etc.
  • Excellent written and oral communication skills
  • Strong investigative and research skills
  • Ability to prioritize a complex work load
  • Ability to provide high quality service to all business units across CFG and adhere to Quality Standards and Corporate Values
  • Excellent Microsoft Word and Excel skills along with general proficiency in adapting to new software applications

Nice to have:

  • Knowledge of AML regulations and industry best practices
  • Knowledge of retail banking, lending and bank operations processes
  • ACAMS Certification
  • Knowledge of Brokerage Monitoring, Third Party Payment Processor Monitoring, or Embedded Finance
What we offer:

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more

Additional Information:

Job Posted:
January 30, 2026

Expiration:
February 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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