AmeriCorps Community Connector I - General Job at CHRISTUS Health (Irving)

Job Description

Working collaboratively as part of a team of AmeriCorps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the AmeriCorps Community Connector I provides culturally competent, patient‑centered screening, referral, and navigation services to connect individuals and families with appropriate social and medical resources. The role includes developing care plans, identifying barriers and goals, supporting communication between individuals and service providers, and delivering education on health, wellness, and community resources. The Community Connector I also collects and maintains referral and outcome data in accordance with established protocols and confidentiality requirements and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan.

Job Responsibility

Provides social needs screening and links individuals to community resources through referral and navigation services
Assists individuals in developing action plans to address identified needs, encouraging goal‑setting, identifying challenges, and monitoring progress
Educates individuals on healthcare, community resources, wellness, and disease prevention
Provides culturally appropriate support and builds trusting relationships through structured visits and follow‑up communications across various community settings
Maintains current knowledge of local community resources to effectively address identified needs
Facilitates communication and relationship‑building between individuals and healthcare or community resource providers
Collaborates with supervisors and the clinical team to coordinate care and address healthcare needs
Supports chronic disease self‑management and medication adherence
Promotes appropriate use of primary care and helps individuals identify primary care options and a medical home
Completes documentation and record keeping in compliance with organizational policies, state and federal regulations, and confidentiality standards
Partners with community‑based organizations to gather feedback on referral and navigation outcomes
Protects the confidentiality of all patient information and follows all privacy requirements
Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources
Perform other related duties as assigned

Requirements

High school diploma or equivalent required
Computer skills (to include email, calendar scheduling, instant messages, Word documents, and Excel) required
Strong organizational and communication skills required
Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships
Bilingual (English/Spanish) preferred
1 year of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred
Promotor(a) or Community Health Worker Certification required within 6 months of hire

What we offer

Living allowance
Health insurance
End of service education award (managed by AmeriCorps State and National)
Community Health Worker training and state certification opportunity

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AmeriCorps Community Connector I - General

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