AMER Flight Deck Product Support Lead Job at Airbus (Waterloo)

Amer flight deck product support lead

NAVBLUE is looking for a Product Support Lead responsible for the quality of the...

Location

Canada , Waterloo

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

Engineering or Master's degree in software engineering, aeronautics, or equivalent post-secondary degree
Experience in Airline Flight Operation (5-10 years)
Superior analytical and problem-solving skills
Strongly focused and self-motivated to overcome challenges to deliver on time and on quality
Project management experience
Flexible, adaptive approach with strong customer focus

Job Responsibility

The performance and the quality of the support provided to customers by L1/L2 support teams across the AMER region for the Flight Deck cluster of products
Being the focal point of escalation for a family of products within the L2 teams
Supporting the Principal Support Manager in the prioritization of the issues reported by the Customers to be addressed by L3 teams
Supporting the PSM in steering L3 support team activities with regard to the quality and accountability of Root Cause Analysis events
The identification of Customer irritants to be addressed through specific improvement initiatives
Preparing and Presenting Statistical Reviews Weekly with leadership
Ensuring Ticket Quality
Populating KB documentation
Preparing, attending and following up on customer meetings between NAVBLUE and customers on customer support topics
Participating in and contributing to regular NAVBLUE customer support internal meetings

What we offer

Being part of Airbus Network
Flexible hours
Hybrid working environment (3 days in office)
Free parking
Vacation Days (15 - 25)
Professional Development Day
Christmas shut down
Summer core hours
Strong work-life balance
Casual dress code

Fulltime

Amers flight deck product support lead

NAVBLUE is looking for a Product Support Lead responsible for the quality of the...

Location

Canada , Waterloo

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Engineering or Master's degree in software engineering, aeronautics, or equivalent post-secondary degree
Experience in Airline Flight Operation (5-10 years)
Superior analytical and problem-solving skills
Strongly focused and self-motivated to overcome challenges to deliver on time and on quality
Project management experience
Flexible, adaptive approach with strong customer focus

Job Responsibility

The performance and the quality of the support provided to customers by L1/L2 support teams across the AMER region for the Flight Deck cluster of products
Being the focal point of escalation for a family of products within the L2 teams
Supporting the Principal Support Manager in the prioritization of the issues reported by the Customers to be addressed by L3 teams
Supporting the PSM in steering L3 support team activities with regard to the quality and accountability of Root Cause Analysis events
The identification of Customer irritants to be addressed through specific improvement initiatives
Preparing and Presenting Statistical Reviews Weekly with leadership
Ensuring Ticket Quality
Populating KB documentation
Preparing, attending and following up on customer meetings
Participating in and contributing to regular NAVBLUE customer support internal meetings

What we offer

Being part of Airbus Network
Flexible hours
Hybrid working environment (3 days in office)
Free parking
Vacation Days (15 - 25)
Professional Development Day
Christmas shut down
Summer core hours
Strong work-life balance
Casual dress code

Fulltime

Job Maps Management Specialist

Location

Poland , Wrocław

Salary:

Not provided

AmRest

Expiration Date

Until further notice

Requirements

Minimum 1 years’ experience in a similar position
Communicative level of English
Excellent knowledge of MS Office
Diligence and attention to details
Ability to plan and manage work
Experience in working in an international environment.

Job Responsibility

Manage and maintain global Job Descriptions and Job Maps, ensuring accuracy, consistency, and alignment with the organization’s structure and business model
Apply and support global job mapping standards and methodology across brands, functions, and countries
Act as a partner and subject‑matter expert for HR teams and business stakeholders regarding Job Maps, role scopes, and job titles
Ensure alignment between Job Maps and the Global Job Titles Matrix, providing guidance on correct job title usage
Monitor the quality, completeness, and adoption of Job Maps
Maintain Job Descriptions and position data in HR systems (e.g. SyncPeople), ensuring data accuracy and regular updates
Support job architecture projects and rollouts and contribute to related communication and training materials.

What we offer

Stable employment under an employment contract in a global organization
Annual bonus - up to 10% of gross annual earnings
Work in a hybrid / remote model
Personalized benefits package: discounts to our cafes and restaurants, private medical care, Multisport card and much more
A friendly atmosphere in an international and fast growing Team.

Fulltime

Front Desk Coordinator

Front Desk Coordinator Are you an organized detail oriented with excellent commu...

Location

United States of America , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or administrative support role preferred
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with office technology and Microsoft Office Suite

Job Responsibility

Greet visitors, clients, and team members with professionalism and warmth
Answer and route incoming calls
manage messages and inquiries
Maintain reception area and conference room schedules
Handle mail, deliveries, and office supply inventory
Assist with administrative tasks, data entry, and special projects
Collaborate with staff to support internal communication and workflow

What we offer

Competitive compensation and benefits
Collaborative, welcoming work culture
Opportunities for skill development and career growth
Exposure to multiple departments and business operations
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Business Analyst

AvePoint is seeking a Business Analyst with enterprise software solutions experi...

Location

Singapore , Singapore

Salary:

Not provided

AvePoint

Expiration Date

Until further notice

Requirements

Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred)
Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies
Professional experience with requirements gathering and analysis
Experience producing and analyzing As-Is and To-Be documentation
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Familiarity with MS Office Suite (Word, Excel, PowerPoint)
Ability to successfully engage in multiple initiatives simultaneously

Job Responsibility

Elicit requirements for software development
Document, analyze and evaluation requirements gathered
Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs
Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project

Principal Software Engineering Manager-CoreAI

CoreAI is at the forefront of Microsoft’s mission to redefine how software is bu...

Location

United States , Redmond

Salary:

165600.00 - 296400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Lead, grow, and coach a diverse and inclusive team of engineers to thrive in the fast-changing world of AI
Set technical and product direction for the team, aligning engineering investments with customer needs and business priorities
Create clarity and accountability by establishing goals, decision-making mechanisms, and execution rhythms that help the team deliver with predictability and impact
Build a culture of ownership, inclusion, and continuous growth by setting high standards, building sustainable systems, and reinforcing learning through regular feedback and reflection
Model and coach the team in AI-first engineering practices grounded in software engineering fundamentals, driving up both speed of execution and product quality
Champion a customer-obsessed culture by guiding the team to turn customer and developer feedback into innovative platform improvements that address real-world needs
Establish clear ownership and operating mechanisms that ensure live site health, effective incident response, and continuous improvement.

Fulltime

Senior Technical Program Manager - W+D Financial Operations AI and Tooling

The Resource Investment Manager (RIM) platform — paired with its Power BI report...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects

Job Responsibility

Run a data-warehouse re-architecting landscape analysis framed by how end users will consume the data into their own AI workflows
Identify and implement incremental changes that enable end-user AI consumption — Copilot, Microsoft Fabric, natural-language Q&A, and well-governed datasets exposed to user AI tooling
Ensure SFI compliance against emerging requirements
Sustain the platform, manage the outsourced development vendor, and partner with W+D Finance, Business Management, and Procurement Operations on prioritization
Oversee documentation of the current state of the RIM application, JitBit Procurement workflows, Power BI models, and underlying data and integrations
Uphold data quality, privacy, security, and responsible AI practices across the platform
Embody our culture and values

Fulltime

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AMER Flight Deck Product Support Lead

Job Description

Job Responsibility

Requirements

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What we offer

Looking for more opportunities?

AMER Flight Deck Product Support Lead

Amer flight deck product support lead

Amers flight deck product support lead

Job Maps Management Specialist

Front Desk Coordinator

Sales and Customer Service Representative

Business Analyst

Principal Software Engineering Manager-CoreAI

Senior Technical Program Manager - W+D Financial Operations AI and Tooling

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