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AMER Engineering Director

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JLL

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Location:
United States , Armonk ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

177000.00 - 235000.00 USD / Year
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Job Description:

Join JLL as our AMER Engineering Director and drive excellence in hard services delivery across our premier AMER client portfolio. This strategic leadership role is perfect for an engineering professional who thrives on operational excellence, identifying and implementing strategic initiatives, client partnership, and building high-performing teams across multiple countries and cultures. You'll be the technical authority ensuring world-class delivery in mechanical, electrical, critical environments, fire life safety, and asset lifecycle management while championing innovation and continuous improvement initiatives that set new industry standards.

Job Responsibility:

  • Lead AMER engineering teams to exceed contractual obligations and client expectations while collaborating closely across other JLL business functions
  • Build trusted partnerships with client stakeholders, proactively addressing challenges and driving operational improvements
  • Develop deep client business intelligence to anticipate needs and deliver strategic value
  • Achieve agreed financial targets while maintaining exceptional service quality standards
  • Ensure seamless delivery across mechanical, electrical, critical environments, and fire life safety systems
  • Drive compliance with KPIs, service levels, and client delivery methodologies
  • Optimize standard operating procedures and implement best practices across AMER operations
  • Champion health, safety, and environmental excellence in all service delivery activities
  • Partner with Platform SMEs, Technical Management, Space & Occupancy, IT, Security, EHS teams, and strategic partners
  • Support regional initiatives while maintaining AMER consistency and quality standards
  • Translate complex technical requirements into business solutions that drive client success
  • Lead continuous improvement initiatives that enhance service delivery and operational efficiency

Requirements:

  • Bachelor's degree in Engineering or equivalent technical qualification
  • 10+ years in senior-level IFM or technical leadership roles
  • Subject matter expert in hard services with integrated facilities management focus
  • Proven track record managing facilities across multiple regions and locations
  • Deep understanding of mechanical, electrical, and critical environment systems
  • Experience with contract, budget, schedule, and invoice management
  • Proven ability to deliver complex IFM programs successfully
  • Strong analytical and problem-solving capabilities with data-driven approach
  • Exceptional team leadership skills with a focus on growing talent for the future
  • Ability to balance client interests with business objectives
  • Experience managing client sensitivities and escalation protocols
  • Strategic thinking with ability to connect technical solutions to business outcomes
  • Outstanding presentation, verbal, and written communication skills
  • Thrives in ambiguous, rapidly changing environments
  • Demonstrated excellence in client relationship management
  • Proven trustworthiness with strong ownership mindset
  • Track record of initiating and executing improvement initiatives
What we offer:
  • 25% annual salary bonus
  • company provided cell phone
  • laptop
  • Flex PTO
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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