Amenity Coordinator

• Prepare, organize, and deliver guest amenities and welcome gifts to guestrooms prior to guest arrival
• Coordinate with Room Service, Front Office, Housekeeping, and Guest Relations teams to ensure timely and accurate amenity deliveries
• Review daily arrival reports and special guest requests to ensure amenities are properly assigned and delivered
• Maintain cleanliness, organization, and presentation standards for all amenity preparation areas
• Ensure all amenities are presented according to brand and luxury service standards
• Monitor inventory levels of amenity items and communicate replenishment needs to leadership
• Assist with special occasions, VIP arrivals, group arrivals, and customized guest requests
• Maintain accurate records of deliveries and completed requests
• Support Room Service operations as needed during high business demands

• Ability to communicate effectively in English through both verbal and written communication skills
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
• Attention to detail and commitment to delivering exceptional guest experiences
• Ability to work independently while maintaining teamwork and collaboration across departments
• Previous hospitality, food & beverage, or luxury service experience preferred

Previous hospitality, food & beverage, or luxury service experience preferred

• Energizing Employee Culture where you are encouraged to be your true self
• Comprehensive learning and development programs to help you master your craft
• Exclusive discount and travel programs with Four Seasons
• Company-paid medical, dental, and vision benefits provided after 12 months of service
• Retirement plan with company matching contributions to support your long-term financial well-being