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Under general direction from Nursing Leadership, assists providers during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safety of patients.
Job Responsibility:
Applies clinical knowledge while assisting provider during exam. Anticipates provider needs and adapts to the complexity of the patient
Attaches patient to diagnostic and medical equipment
Provides information, comfort and care to the patient during exam by explaining next steps, systems and status. Ensures supplies and equipment are readily available for smooth operations and patient safety. Gives patient provider’s pre-printed instructions for discharge
Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Ensures equipment/supplies are available for provider based on individual provider preference
Responsible for efficient room utilization and ensures patient wait time is minimized
Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all laboratory policies at all times
Enters patient data, condition and care given into electronic medical record system. Performs administrative duties as assigned, which may include scheduling and registration
Maintains adequacy of clinical equipment and medical supply levels needed for patient care and patient safety, which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, and tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and solves problems with purchasing department when products are on back order
Implements standard infection prevention measures, such as proper hand hygiene and contact/isolation precautions, according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections
With RN oversight, precepts new Ambulatory Technologists to the area, providing detailed overview of requirements and ensuring competence in all area of practices
May assist providers with patient processes as a surgical procedure assistant. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly. Reviews discharge instructions with patient as prepared by provider
Other duties as assigned
Requirements:
High School diploma or equivalent and 1 year experience in customer focused/service setting required
Associate's degree preferred
Or equivalent combination of education and experience
Minimum of 6 months of progressively responsible professional work experience in the ambulatory clinic setting required
Knowledge of medical terminology, procedures and computer experience preferred
Nice to have:
Knowledge of medical terminology, procedures and computer experience preferred