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Ambulatory Patient Representative

United States, Albion 36000.00 - 40000.00 USD / Year · Job Posted June 17, 2026
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Job Description

Orleans Community Health Medina Hospital is seeking a Patient Services Representative to join our team located at the Albion Healthcare Clinic. Full-time Monday-Friday with rotating Saturday requirement. Additional pay for working open shifts, up to Thirty-Seven Dollars! Primary duties will consist of check-in/out procedures for patients on multiple provider's schedules, collection, verification and system entry of patient and insurance information, distribution of data, collection of copays, scheduling of all necessary testing, obtaining authorizations from insurance companies, telephone triage, and appointment scheduling. This position requires a drive for helping people, an extremely high level of organization, with the ability to prioritize on a daily basis. A vital part of our Admissions Team, this position must demonstrate professionalism in both dress and speech, along with proper phone etiquette and must demonstrate a positive attitude and willingness to serve the public.

Job Responsibility

  • Check-in/out procedures for patients on multiple provider's schedules
  • collection, verification and system entry of patient and insurance information
  • distribution of data
  • collection of copays
  • scheduling of all necessary testing
  • obtaining authorizations from insurance companies
  • telephone triage
  • appointment scheduling

Requirements

  • Keyboard experience (40-60 wpm)
  • High school diploma
  • supplemented with one (1) year of related medical office experience
  • Successful completion of an accredited medical office training program may be substituted for the required one (1) year medical office experience
  • Professional in attitude, conduct, and appearance
  • Knowledge of various insurance requirements and medical terminology
  • Verbal and written communication skills with strong interpersonal/human relations skills
  • Ability to maintain confidentiality

What we offer

  • Outstanding team-oriented environment
  • challenging and rewarding careers
  • family-oriented facility
  • working in a highly respected organization committed to quality patient care
  • realistic staffing levels that offer downtime during the day
  • flexible scheduling that works around your personal and school schedule
  • competitive wages
  • superior pension and retirement plans with employer contributions
  • 12% shift differential for working evening and night shifts
  • excellent vacation, holiday and sick leave package
  • tuition assistance to provide opportunities for career growth
  • dental, vision and no-cost life insurance
  • free parking
  • located in a safe and quiet country setting in Medina along the historic Erie Canal

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