Ambulatory nursing supervisor-- Heart Rhythm Management; Device Job at The University of Kansas Health System (Kansas City)

Job Description

Under the supervision of the Dir of Nursing - Ambulatory and Nurse Manager - Ambulatory, the EP Nurse Supervisor--Cardiovascular Medicine assists/supports the clinic and inpatient operations administratively and clinically. He/she assists in supervisory planning, organizing, directing, coordinating, and controlling activities. He/she assumes responsibility for patient flow, triage, schedules, and provides direct patient care. Is responsible for efficient day to day operations of the clinic and optimum use of resources to maximize productivity. Fosters an environment of collaboration and respect with physician colleagues, nurses, and other healthcare team members.

Job Responsibility

Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care
Assists the Ambulatory Clinic Manager in daily clinical and operational aspects of the clinic including staff scheduling and monitoring of provider clinic schedules to ensure effective resource management and quality improvement through monitoring of clinic key performance indicators
Assists with urgent EP referrals and work in appointments
Collaborates with the Ambulatory Clinic Manager, Senior Administrator/Director, and Physician leadership to establish patient care standards and evaluates staff compliance
Serves as a mentor for excellence in clinical practice and patient and employee satisfaction
Maintains a safe and caring environment for patients that is conducive to positive health teaching and maintenance, meeting patient and family expectations for care while implementing mechanisms to ensure culturally specific care
Responds to patient and family concerns or complaints with sensitivity and compassion in a timely fashion
Uses findings from patient and staff satisfaction surveys, complaints, and patient safety events/root cause analysis to plan and improve patient care using active mentoring and performance management strategies including MDI (monitoring daily improvement) boards
Assists with hiring, education and performance evaluation of the staff
Guide staff through prolonged orientation (6 months - 1 year) with frequent check-ins and knowledge assessments
Tailors orientation to indivdual learning styles and needs
Spends time training new device staff to assist them with learning in areas they are having difficulty
Works with the Clinic Nurse Manager and Human Resources in performance management counseling and discipline of staff
Creates and maintains a supportive work environment for the entire team
Creates and maintains an atmosphere of respect and courtesy toward patients, staff and colleagues
Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training of staff
Maintains clinical relevance, demonstrating self-development by keeping current on a variety of clinical, management and health care topics
Promotes a level of professionalism in clinic, both in culture and appearance
Motivates academic pursuit and continuing education on the part of the staff by establishing and meeting service based certification goals
Maintain collaborative relationships with interdisciplinary teams providing care to cardiac device patients, including, but not limited to perioperative services, proton therapy, radiation oncology, spine center, MRI, and enterprise imaging
Maintain relationships with cardiac device vendors including, but not limited to, Medtronic, Boston Scientific, Abbott, Biotronik, Impulse Dynamics, and Zoll to troubleshoot issues, assist with outreach clinic, facilitate staff training and competencies, and stay up to date on new technology and device/ programmer features
Manage database of clinical field advisories for cardiac devices and patient follow up
Assist with oversight of cardiac device product alerts
Assist Nurse Manager and Medical Director of Cardiac Device when new advisories are issued by extracting patient lists and triaging recommendations for coordination of patient care
Oversee interface error report, vendor clinic sites, and data aggregator software and appropriately delegate maintenance tasks to team members
Maintains competency with new device software and device technologies across various vendors
Oversee inpatient cardiac device operations and on demand transmissions issued to inpatient units
Collaborate with Device Practice Council and Leadership on quality and safety initiatives
Onboard new employees to cardiac device and TUKHS culture
Monitor remote monitoring program for cardiac implantable electronic devices and implanted loop recorders
Oversee specialty clinics within EP, including but not limited to, atrial fibrillation clinic, ANS clinic, advanced device clinic, and lead extraction clinic
Assist with operations for enterprise ECG and ambulatory cardiac monitoring
Oversee HRM procedures and implement process improvement initiatives for tilt table testing, autonomic nervous system testing, and ILR implant, including point of care competency
Maintain relationships with sterile processing for proper instrument turnaround
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Requirements

Bachelor Degree Nursing
2 or more years of RN experience
1 or more years of Ambulatory experience
Demonstrated leadership, communication and interpersonal skills
Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) upon Hire
Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) upon Hire

Nice to have

Master Degree Nursing
Successful completion of a cardiac device rhythm management course within 1 year of hire
Previous RN experience in specialty and supervisory experience
Cardiac Vascular Nursing Certification (CV-BC) - American Nurses Credentialing Center (ANCC)
Cardiac Device Remote Monitoring Specialist (CDRMS) - International Board of Heart Rhythm Examiners (IBHRE) OR Certified Cardiac Device Specialist (CCDS) - International Board of Heart Rhythm Examiners (IBHRE)

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Ambulatory nursing supervisor-- Heart Rhythm Management; Device

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