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Ambulatory Nurse Navigator

United States, Winston Salem 37.50 - 56.25 USD / Hour · Job Posted February 14, 2026
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Job Responsibility

  • Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards
  • Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care
  • Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them
  • Implements outreach efforts to establish and maintain positive working relationships with key community agencies
  • Collects and maintains up to date and accurate program data and documentation according to program standards
  • Delivers reports that demonstrate outcomes and performance improvement activities
  • adheres to established productivity benchmarks
  • Trained in motivational interviewing and health coaching to provide chronic care management
  • Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth
  • Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served

Requirements

  • Graduation from an accredited School of Nursing
  • BSN preferred with two years' experience as a Registered Nurse
  • Case management experience preferred
  • Bilingual preference with fluency in Spanish preferred
  • Current license as a Registered Nurse (RN) in the State of applicable state
  • Problem solving, decision making and critical thinking skills
  • Ability to work in a self-directed environment
  • Ability to work with and lead teams
  • Demonstrates ability to work in fast-paced environment with multiple interruptions
  • Expertise in MS Office and ability to prepare program reports frequently and efficiently

Nice to have

  • Strong background in pediatric hematology and oncology
  • Bilingual with fluency in Spanish

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

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