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Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards
Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care
Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them
Implements outreach efforts to establish and maintain positive working relationships with key community agencies
Collects and maintains up to date and accurate program data and documentation according to program standards
Delivers reports that demonstrate outcomes and performance improvement activities
adheres to established productivity benchmarks
Trained in motivational interviewing and health coaching to provide chronic care management
Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth
Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served
Requirements:
Graduation from an accredited School of Nursing
BSN preferred with two years' experience as a Registered Nurse
Case management experience preferred
Bilingual preference with fluency in Spanish preferred
Current license as a Registered Nurse (RN) in the State of applicable state
Problem solving, decision making and critical thinking skills
Ability to work in a self-directed environment
Ability to work with and lead teams
Demonstrates ability to work in fast-paced environment with multiple interruptions
Expertise in MS Office and ability to prepare program reports frequently and efficiently
Nice to have:
Strong background in pediatric hematology and oncology
Bilingual with fluency in Spanish
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance