Ambulatory Float Pool - PSR I

As a part of the Ambulatory Float Pool, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate appointments and assist patients and families as needed. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management. Must be highly flexible, adaptable, enthusiastic, have a proactive approach, work efficiently and effectively under pressure in a team environment. Performs clerical tasks associated with patient registration, check-in/out procedures, scheduling, verifying patient appointments, and collecting patient co-pay or deductibles. Providing patients and families with a positive experience at CHLA. Supports the ambulatory clinics in multitude of duties including but not limited to processing referrals, answering and screening incoming calls, taking and relaying messages to ambulatory clinics as necessary.