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The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who is a clinical expert who provides ethical, evidence-based, safe and compassionate nursing care. The Ambulatory Clinic RN Care Coordinator focuses on patient safety and the quality of nursing care by identifying and clarifying patient needs, performing clinic related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator will provide support to their assigned physicians by communicating with the patient/family/caregiver and relaying the information to the physician. They will provide support and nursing care services during the physician's clinic sessions and ensuring the patient/family/caregiver understands the plan of care. They will verify all orders placed during the clinic session have been completed and the physician has been notified of the results. This position will float to different clinics as needed.
Job Responsibility:
Responsible for management of patient flow, triage, and direct patient care
Liaison of communication between front desk staff, nursing staff, physicians, and clinic manager
Manage the care of the patient population by developing expected patient outcomes, defining appropriate resource utilization, and working with the provider to set patient goals
Provide nursing support/coordination to the practice to optimize patient outcomes and to improve patient’s quality of life through clinical and educational programs and/or support services
Support patient self-management of disease
Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits
Manage high risk patient care, including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry
Develop relationships with patients and competently uses assessment skills to identify physical, psychosocial, financial, and environmental health care needs of the patient
Educate the patient and appropriate ancillary personnel about the health care needs, safety issues and benefits which include patient education
Utilize available electronic tools, such as EMR, to efficiently document assessments, clinical finds, plans of treatment and progress toward goals
Observes, records and reports patient's condition and reaction to drugs and treatments to physicians. Educates patient/family about diagnostic procedures, medications, nutrition and maintenance of health and wellness
Maintains/reviews patient records, charts and other pertinent information. Records tests and examination results and then follows up with patient. Posts tests and examination results
Responds to/refers incoming patient treatment-related phone calls. Instructs patient and family regarding medications and treatment instructions
Maintains patient confidentiality
In providing patient care, document using EMR to maintain and/or develop patient records in compliance with practice standards
Floats to different clinics as requested
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
High School Graduate or GED
Bachelor Degree Nursing For existing employees in role, BSN required within 5 years
2 or more years of RN experience
Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)