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At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for an Amazon Trading Assistant to join the team on an interim basis. You will be responsible for helping to grow the business specifically within Amazon, assisting the account managers to maintain the department in order to grow sales and maximize profitability.
Job Responsibility:
Maintaining Amazon catalogue in Vendor Central
Weekly reporting on sales out, category performance, order availability, market trends
Monthly reporting on chargebacks, shortages, price claims and LBB
Regularly review Amazon Analytics- monitoring lost buy box, order exclusions, BOSSED lines, Andon Cords etc.
Weekly site walks and competitor shop
Assist sales in maintaining trackers e.g., chargebacks, SOA, Born to Run, Advertising etc.
Review IDQ reports to enhance product detail pages- optimising and localising titles and bullet points, uploading A+ content templates
Manage dispute process on Shortages & Chargebacks to maximise repayments
Work closely with operations and customer services to identify areas for efficiency improvement
Optimise availability with customer services and demand planning team and communicate stock status to Amazon
Co-ordinate quarterly meetings with Amazon fin ops manager
Assist with set ups for new markets and new product set ups and newness performance tracking
Requirements:
Previous Amazon experience required
Strong understanding of Vendor Central tech
Well organised, hard-working and highly motivated
Planning/project management skills
Fully proficient in standard IT packages including Excel
Experience of SAP is beneficial but not essential
Service and Detail orientated
Strong communication/influencing skills
Nice to have:
Experience of SAP is beneficial but not essential
What we offer:
Competitive salary and holiday allowance
A pension contribution
An exclusive staff discount
Hybrid working – 3 days in office & 2 days from home and flex start/finish times