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asmodee Logo asmodee · IT - Administration

Amazon Operations Coordinator Intern

United States, Lino Lakes 20.00 USD / Hour · Job Posted March 21, 2026
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Job Description

The Amazon Operations Coordinator Intern will play an integral role in supporting our Amazon day-to-day business in a fast paced and dynamic e-commerce games market. Reporting to our Senior Amazon Operations Specialist, you will be responsible for managing and responding to Amazon-related communications to ensure timely issue resolution and account health maintenance.

Job Responsibility

  • Track and manage product compliance requests to ensure all studios adhere to Amazon’s policies and requirements
  • Prioritize 1P studios and collaborate closely with our Vendor Management team to address 3P studio compliance gaps
  • Keep a record of all expenditures by studio
  • Submit and track disputes through resolution, including shortage claims, price discrepancies, and chargebacks
  • Maintain detailed documentation of disputes and ensure timely follow-up with Amazon
  • Regularly review Amazon listings (Key Studios and Evergreen products) to ensure accuracy in pricing, content, and availability
  • Identify products at risk due to low or zero inventory and take proactive steps to prevent stockouts
  • Ensure drop ship offers are activated and maintained when products are out of stock
  • Partner with internal stakeholders to correct listing errors and prevent recurring issues
  • Monitor, review, and submit Amazon invoices to ensure accurate and timely processing
  • Maintain accurate records of orders, invoices, and related documentation
  • Analyze account alerts, performance notifications, and policy updates from Amazon
  • Seek quick resolution to issues impacting account health, listings, or order fulfillment
  • Initiate, track, and manage Amazon Vendor Central cases through to completion
  • Escalate complex issues appropriately and follow up to ensure satisfactory outcomes
  • Maintain detailed records of communications, case statuses, and resolutions
  • Collaborate with internal teams to gather information needed for case submissions
  • Prepare pre-order spreadsheet with all key metrics to evaluate order needs
  • Help to facilitate weekly new releases: place initial builds as necessary through Amazon’s Born-to-Run program and ensure that drop ship offers are activated
  • Track new release sales, Amazon inventory levels and future forecasts
  • Support order management system maintenance, including reviewing and clearing Amazon backorders

Requirements

  • Current student or recent graduate seeking a degree in Business, Communications or other related fields
  • Working knowledge of Microsoft Office Suite
  • Excellent organizational and follow-up abilities
  • Ability to prioritize multiple tasks, meet deadlines and effectively manage time
  • Detail-oriented with strong problem-solving skills
  • Enjoys a fast-paced environment
  • Excellent verbal and communication skills
  • Trustworthy with highly confidential information

What we offer

  • 10 Paid Holidays
  • Competitive 401K Match
  • Paid Parental Leave
  • Extensive Game Discounts
  • $250 Annually in Game Bucks
  • Career Growth & Development
  • Employee Assistance Program
  • Employee Referral Program
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