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Amazon Connect Engineer

United States · Job Posted June 14, 2026
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Job Description

Capstone IT is helping our client to hire a Senior AWS/Amazon Connect Developer to design and develop cloud-based contact center solutions using Amazon Connect and AWS serverless technologies. This role will focus on call routing, API development, serverless applications, and front-end integrations while partnering with cross-functional teams to deliver scalable, high-quality solutions.

Job Responsibility

  • Design and maintain Amazon Connect call flows and routing solutions
  • Develop secure REST APIs and integrations
  • Build serverless applications using AWS services
  • Develop Vue.js/Nuxt.js front-end components and integrations
  • Implement automated testing, CI/CD pipelines, and cloud best practices
  • Participate in architecture discussions, code reviews, and technical documentation
  • Collaborate with engineering and business teams to deliver solutions

Requirements

  • Amazon Connect (2+ years of experience)
  • AWS Lambda, CDK, DynamoDB, S3 (3+ years of experience)
  • Node.js and TypeScript
  • REST API development and integration
  • Vue.js and/or Nuxt.js
  • Automated unit and integration testing
  • CI/CD pipelines
  • CloudWatch, X-Ray, EventBridge, Step Functions
  • IAM and AWS security best practices
  • Infrastructure as Code (IaC)

Nice to have

  • Contact center analytics, workforce management, or quality monitoring experience
  • Agile/Scrum experience using Jira and Confluence

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