Amazon Connect Engineer Job at ClearBridge Technology Group (Plano)

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Dubai

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Senior Software Engineer – AWS Connect / Lex

We’re partnering with a major UK enterprise expanding its AWS Contact Centre eng...

Location

United Kingdom , London

Salary:

Not provided

Harrington Starr

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Software Engineer
Hands-on AWS engineering, especially: Amazon Connect
Contact Flows / IVR
Amazon Lex
Lambda (Node/Python)
Strong coding ability in TypeScript, modern JavaScript frameworks and Python
Experience integrating contact centre technologies into enterprise systems
Solid grounding in serverless, CI/CD, monitoring, and cloud-native engineering
Excellent problem-solving skills and communication

Job Responsibility

Design, develop and enhance services using Amazon Connect, Amazon Lex, Contact Flows, Lambda, and LLM-driven capabilities
Build new features and maintain existing products across multiple Connect environments
Write clean, maintainable code in TypeScript, JavaScript, and Python
Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure-as-code
Participate in code reviews and uphold strong engineering standards
Troubleshoot complex issues across AWS services, contact flows and application layers
Stay current with emerging AWS and AI technologies to support continuous improvement

Fulltime

AWS Connect Engineer

As an AWS Connect Engineer you will play a key role within Ventrica as we contin...

Location

United Kingdom

Salary:

55000.00 - 60000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience of Amazon Connect (Flows, Routing Profiles, Queues, Contact Profiles etc)
Strong knowledge in AWS Services such as Lambda, S3, Lex and Cloudwatch
Identify and resolve problems related to Connect functionality and third-party integrations
Demonstrate a methodical approach to problem-solving and troubleshooting, with the ability to identify, analyse, and resolve technical issues efficiently and effectively.
Ability to understand business processes and assist in translating business requirements into application functionality. Must be able to effectively communicate with non-technical collaborators.
Strong personal workload management and organisational skills.
Excellent communication skills, both verbally and in writing. Must be able to explain technical concepts to non-technical individuals.

Job Responsibility

Taking a bold approach to Build, Configure and Maintain complex contact centre solutions leveraging Amazon Connect and AWS Services
Collaborate with stakeholders: Understand business needs and implement solutions within Amazon Connect.
Define technical project requirements: Collaborate with team members and stakeholders across the business.
Preparation and Administering: Prepare, update, and manage technical and business documentation.
Building Relationships: Establish and maintain professional trusting relationships with clients, while effectively managing technical project materials.

AI Solutions Specialist

The AI Solutions Specialist is a key technical leader within Sabio’s Pre-sales f...

Location

United Kingdom , London

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks
Deep understanding of CCaaS/contact centre operations and digital CX transformation
Awareness of security, compliance, and integration considerations in enterprise deployments
Commercial and financial awareness, including ROI modelling and TCO analysis
Strong understanding of competitive landscape in AI/CX
Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes
Confidence engaging with senior stakeholders, including C-level executives
Strong influencing and negotiation skills within competitive sales cycles
Ability to balance technical depth with commercial positioning
Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions

Job Responsibility

Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs
Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security
Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility
Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage
Act as an AI authority during sales cycles, influencing deal strategy and client positioning
Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions
Provide customer and market insights to inform Sabio’s product and proposition roadmap
Mentor junior and associate colleagues, building capability across the Presales team

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year (this includes three Sabio days)
LinkedIn Learning

DevOps Engineer

We are looking for a DevOps Engineer with experience in building, delivering, an...

Location

United States , Chantilly

Salary:

Not provided

Anthem Engineering

Expiration Date

Until further notice

Requirements

Experience with Amazon Web Services (AWS)
Experience with infrastructure as code tools such as Terraform or Ansible
Experience with relational databases such as PostgreSQL, MySQL, or Oracle
Experience with no-SQL databases such as Elasticsearch or DynamoDB
Experience with tools including git (preferably GitHub), CI/CD (preferably Jenkins), artifact management (preferably Nexus), ticketing (preferably Jira), and knowledge management (preferably Confluence)
Experience with containerization technologies such as Docker and Kubernetes
Experience delivering and maintaining complex applications in languages such as Java, Python, Ruby, or JavaScript
Experience delivering and maintaining front-end web applications using modern JavaScript frameworks such as Angular, React, or Vue
Experience developing on, and for, Linux-based systems (preferably RedHat-based)
Experience developing in an Agile environment

Job Responsibility

Define site objectives by analyzing user requirements
envisioning system features and functionality
Develop infrastructure as code, container orchestration, or other cloud-native solutions to quickly deliver scalable applications and systems
Develop system health monitoring, establish system performance baselines, and conduct system performance tests
Work with site reliability engineers to ensure the continuous delivery of services within organizationally defined service level objectives and agreements
Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
Integrate applications by designing database architecture and server scripting
studying and establishing connectivity with network systems, search engines, and information servers
Develop and maintain continuous integration/continuous delivery pipelines to test and deliver software systems through development, testing, and production
Work with software developers to ensure software components are built correctly, securely, and are tested before delivery

What we offer

We realize that we all spend a considerable amount of time at work so it had better be fun!
Do work you feel good about. Our mission is to save lives and taxpayer dollars. We work to enable the mission and create reusable capabilities that can be leveraged across a diverse customer set.
We're always learning new technologies, frameworks, and tools so we can use the right ones for the emerging problems.
You're not just another cog in a machine. We're invested in your growth as an individual, technical and otherwise. Everyone has a voice and is valued.
Small companies are important to us. We enjoy the closeness, directness, and efficiency of working in a small company environment

Fulltime

I/S Engineer

We are seeking an Software Engineer to design, build, and deliver scalable, clou...

Location

Salary:

110000.00 - 140000.00 USD / Year

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

Experience building AWS serverless applications using Node.js/TypeScript
Hands-on experience with Amazon Connect and call routing solutions
Strong experience developing and integrating RESTful APIs
Proficiency with AWS CDK, Lambda, S3, and DynamoDB
Experience implementing automated testing (unit and integration)
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently when requirements are not fully defined
Comfortable working in fast-paced, Agile environments
Demonstrated ability to learn new technologies quickly

Job Responsibility

Design and enhance Amazon Connect call flows supporting omnichannel customer experiences
Develop secure and scalable REST APIs
Build AWS serverless applications using Node.js/TypeScript, Lambda, CDK, S3, and DynamoDB
Develop modern front-end components using Vue.js and Nuxt.js that integrate with serverless APIs
Implement automated unit and integration tests, CI/CD pipelines, and operational best practices
Embed quality, security, observability, and reliability into all solutions
Provide technical direction to support successful delivery of solutions
Collaborate with engineers, infrastructure teams, and stakeholders
Participate in code reviews, design reviews, and pair programming
Create and maintain clear technical documentation

Fulltime

Senior Amazon Connect Engineer

Our client, a leading Consulting firm, is in need of a Sr. Amazon Connect Engine...

Location

United States , Plano

Salary:

84.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

5 – 7 years of overall experience
Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect
Experience developing and maintaining infrastructure as code (IaC) using Terraform for automated cloud resource provisioning
Experience building, deploying and optimizing applications and integrations using Python (secondary Java) within an AWS ecosystem
Experience creating and maintaining CI / CD pipelines using Jenkins and / or Jules
Experience managing code repositories using Git and / or Bitbucket
Experience implementing and supporting RESTful APIs for contact center integrations
Experience supporting container orchestration and deployments in an AWS Cloud environment

Job Responsibility

Designing and implementing AWS Connect and AWS Services
Developing and maintaining infrastructure as a code using Terraform for automated cloud resource provisioning
Building, deploying and optimizing applications and integrations using Python within the customers AWS ecosystem
Configuration of IAM, Lex, Lambda, KMS, S3, etc.
Supporting an enterprise AWS Connect Migration for a top 5 commercial bank
Supporting the migration of the customers outbound dialing to AWS Connect

What we offer

Excellent benefits and compensation packages

Amazon Connect Engineer

ClearBridge Technology Group

Location:
United States , Plano

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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