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Amazon Connect Developer

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ELEKS

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Location:
Argentina

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ELEKS is looking for an Amazon Connect Developer in Argentina to join our client’s engineering team, a top-5 insurance company in the US.

Job Responsibility:

  • Build and configure contact center solutions using the AWS Amazon Connect platform, including contact flows, queues, and routing configuration
  • Integrate Amazon Connect with AWS services (Lambda, DynamoDB, S3, Lex)
  • Implement CRM integrations (Salesforce, ServiceNow, or similar) to support contact center workflows
  • Design IVR and conversational flows while applying knowledge of telephony and contact center operations

Requirements:

  • Solid experience with the Amazon Connect platform
  • Experience with Amazon Connect contact flows, queues, and routing configuration
  • Integration with AWS services (Lambda, DynamoDB, S3, Lex)
  • CRM integrations (Salesforce, ServiceNow, or similar)
  • IVR design and conversational flow development
  • Basic telephony and contact center operations knowledge

Nice to have:

  • Experience in healthcare or regulated industries
  • Familiarity with HIPAA compliance requirements
What we offer:
  • Close cooperation with a customer
  • Challenging tasks
  • Competence development
  • Ability to influence project technologies
  • Team of professionals
  • Dynamic environment with low level of bureaucracy

Additional Information:

Job Posted:
March 18, 2026

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