Amazon Connect Developer Job at ELEKS

Lead Developer – Amazon Connect

We are seeking a Lead Developer (Amazon Connect) to design and deliver cloud-bas...

Location

India

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total IT experience with a strong development background
3+ years of experience working on Amazon Connect implementations
Expertise in AWS Cloud ecosystem (Lambda, Lex, DynamoDB, S3, CloudWatch, API Gateway)
Strong understanding of telephony concepts, call routing, and SIP protocols
Experience integrating contact center systems with CRM or ERP solutions

Job Responsibility

Architect and implement Amazon Connect solutions for call center operations
Develop IVR workflows, custom integrations, and serverless backends using AWS Lambda
Collaborate with global teams to build, test, and deploy production-ready contact center applications
Leverage AWS native services for scalability, security, and performance optimization
Lead technical discussions, provide code reviews, and ensure best practices across development cycles

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Dubai

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Infrastructure Developer with Amazon Connect

Location

United States , Plano

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

Must be strong in Amazon connect – Should be able to stand up and configure Amazon Connect
Must have strong contact center experience
Must have very strong voice experience
Must be strong with Terraform – Team uses a lot of Terraform daily
Will be doing the CICD pipelines and automated deployments
Should be strong in Python, if they have other scripting that can work as well

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

The Amazon Web Services Professional Services (ProServe) team is seeking a skill...

Location

United States , Multiple locations (Boston;Jersey City;Seattle;Arlington;Atlanta;Tempe;Mountain View;Dallas)

Salary:

153600.00 - 239000.00 USD / Year

Amazon

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, engineering, mathematics or equivalent
5+ years of experience in cloud architecture and implementation
5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment
3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)

Job Responsibility

Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
Providing technical guidance and troubleshooting support throughout project delivery
Collaborating with stakeholders to gather requirements and propose effective migration strategies
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

What we offer

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave
sign-on payments
restricted stock units (RSUs)

Fulltime

New

Amazon Connect Engineer

Capstone IT is helping our client to hire a Senior AWS/Amazon Connect Developer ...

Location

United States

Salary:

Not provided

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

Amazon Connect (2+ years of experience)
AWS Lambda, CDK, DynamoDB, S3 (3+ years of experience)
Node.js and TypeScript
REST API development and integration
Vue.js and/or Nuxt.js
Automated unit and integration testing
CI/CD pipelines
CloudWatch, X-Ray, EventBridge, Step Functions
IAM and AWS security best practices
Infrastructure as Code (IaC)

Job Responsibility

Design and maintain Amazon Connect call flows and routing solutions
Develop secure REST APIs and integrations
Build serverless applications using AWS services
Develop Vue.js/Nuxt.js front-end components and integrations
Implement automated testing, CI/CD pipelines, and cloud best practices
Participate in architecture discussions, code reviews, and technical documentation
Collaborate with engineering and business teams to deliver solutions

New

Salesforce Senior Technical Architect/Lead with Amazon Connect

We are currently seeking a Salesforce Senior Technical Architect/Lead with Amazo...

Location

United States , Plano

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

12+ years of experience in Salesforce Ecosystem and integrations experience with various systems
6+ years experience working as a Salesforce Technical Lead
5+ years experience in Salesforce Service Cloud Voice (SCV)
5+ years of experience in Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
6+ years experience in Salesforce architecture, services, and security model
6+ years of experience in Salesforce Development Toolkit (Apex, Visualforce, Lightning, etc.)
6+ years of experience in Salesforce’s data model and how and when to create custom objects, junction objects, and other model items
5+ years of experience with Agile development methodologies and tools i.e. Jira
Experience in Databricks
Excellent analytical, problem-solving, and communication skills

Job Responsibility

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution’s feasibility and functionality
Develop custom solutions and interfaces leveraging the Salesforce platform
Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectation, and maintaining system integrity
Create and maintain comprehensive technical documentation including design specifications, deployment guides, and system support guides
Lead and manage end-to-end Salesforce projects
Design and develop customizations using Salesforce.com developer toolkit
Architect, design, and develop custom applications on the Salesforce platform using Apex programming
Establish and maintain user roles, profiles, security settings, access levels, and sharing rules
Perform data migration and maintain data quality using standard Salesforce data tools

Software Development Manager, Amazon Connect

As part of the AWS Applied AI Solutions organization, we have a vision to provid...

Location

United States , New York

Salary:

203400.00 - 275200.00 USD / Year

Amazon Pforzheim GmbH

Expiration Date

Until further notice

Requirements

3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams

Job Responsibility

Help to establish teams to imagine and implement new features, evolve our architecture and scale, work closely with senior technical leaders within the team and across AWS
Coordinate feature development across teams, ensuring new functionality fits into the broader slate of AWS services
Drive a culture that values operational excellence, security, customer focus, and continuous improvement
Guide a diverse, smart, and hardworking team

What we offer

Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Select Country

Amazon Connect Developer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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