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Am Runner

United States, Charlotte 18.03 USD / Hour · Job Posted March 13, 2026
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Job Description

Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.

Job Responsibility

  • Move items from one place to another
  • Build a memorable and unique experience for guests
  • Work across departments to ensure guests and associates have what they need
  • Deliver items directly to guests in their room
  • Provide support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance
  • Ensure smooth operations throughout the entire hotel
  • Perform other reasonable job duties as requested

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to ensure a safe work place, follow company policies and procedures, maintain confidentiality, uphold quality standards
  • Professional uniform, personal appearance, and communications
  • Physical ability: stand, sit, or walk for an extended time
  • move through narrow, confined, or elevated spaces
  • move up and down stairs and/or service ramps
  • read and visually verify information in a variety of formats, including small print
  • visually inspect tools, equipment, or machines
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice to have

  • Passionate
  • Active and takes pride in maintaining well-being
  • Optimistic
  • Adventurous

What we offer

  • Commitment to being an equal opportunity employer
  • Environment where unique backgrounds are valued and celebrated
  • Commitment to non-discrimination
  • Opportunity to embrace own well-being practices both on and off property

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