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AM Ravello Host

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Four Seasons

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Location:
United States of America , Orlando

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an individual who can provide dining support in our on-site, breakfast outlet and modern Italian cuisine specialty restaurant, Ravello.

Job Responsibility:

  • Maintaining the reception area and entrance in all aspects of stocking and cleanliness
  • Greet guests in a positive, friendly manner and make them feel welcome
  • Maintain the safety and security of the restaurant/bar premises
  • Identify guests’ preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc.
  • Inform our guests about any upcoming events at Ravello or the resort
  • Ensure that guests are informed regularly about their table status if there is a delay
  • Communicate with Ravello managers and other hosts/hostesses continuously and update them on the dynamics of the reservations, delays and cancellations in order to avoid unnecessary table chasing or rigid return time policy
  • Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests
  • Accommodate if guests have any special requests or allergies, etc.
  • Greet the guests and learn if they have a reservation, are walk-ins or bar guests, collect guest information to enter into the Micros system
  • Relate all information given to you by the guest to the Manager on Duty

Requirements:

  • Prior experience working in Food & Beverage
  • Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
  • A sincere willingness to provide service to residents, guests, and peers
  • Good organizational skills, with the ability to work independently
  • Ability to function well under pressure, set priorities and adjust to changing conditions
  • High work ethic, with a sense of responsibility for the role filled within our team
  • Flexible schedule, ability to work weekends and holidays
  • Must be fluent in English
  • possess legal work authorization in the United States

Nice to have:

  • One year of experience in an upscale, fine dining establishment preferred
  • One year of OpenTable experience preferred
What we offer:
  • Energizing Employee Culture where you are encouraged to be your true self
  • Comprehensive learning and development programs to help you master your craft
  • Inclusive and diverse employee engagement events all year-round
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits package
  • Medical insurance after 30 days of employment
  • Employer-paid Dental and Vision insurance
  • 401(k) and Retirement Plan matching
  • Employee Assistance Program

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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