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Contacts assigned customer accounts or prospects to sell company products within a designated geography or industry. Focuses on meeting personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market.
Job Responsibility:
Represent the Raymond James Private Market and Alternatives platform to financial advisors and clients
Drive departmental sales and increase overall penetration of the advisors in the firm that are employing products and strategies offered on the AI platform
Provide reactive and proactive phone support, as well as in person meetings with financial advisors and/or clients
Represent AI and facilitate educational sessions at firm or department conferences
Maintain the product knowledge required to appropriately educate advisors and clients on the various complex products and strategies available on the AI platform
Provide balanced education on the complex products and strategies on the AI platform in a manner designed to drive sales but also consistent with the conservative nature of the firm
Assists financial advisors in educating clients on the benefits and risks associated with the various complex products and strategies on the AI platform
Serve as a primary point of contact for financial advisors contacting AI for product and strategy related support
Work with External Consultants, Directors, and others to identify, schedule, and ultimately conduct face to face meetings with financial advisors to discuss opportunities available on the Alternative Investments platform
Deliver effective presentations to large audiences that may include financial advisors, clients and other professionals
Represent the AI platform at RJ and department conferences, recruiting “home office visits”, and client “by invitation only visits”
Meet specific objectives related to proactively contacting financial advisors
Initiate, develop, and lead sales and marketing campaigns that are aligned with the organizational vision and strategies for growth
Prepares presentations for inclusion on intranet website and/or in person delivery to financial advisors and branch management
Contribute to department wide initiatives that require team input
Organizes, manages, and executes on objectives with minimal oversight, a strong attention to detail, a high level of professionalism, and with appropriate timeliness
Perform other duties and responsibilities as assigned
Requirements:
Bachelor’s Degree in business, finance or a related discipline and a minimum of five (5) years' experience in the financial services industry
Existing (or an ability to quickly acquire) knowledge required to appropriately educate on the complex products and strategies offered on the Alternative Investments platform
SIE required provided that an exemption or grandfathering cannot be applied
Required: Series 7
Preferred: CAIA, CFP, CFA, or MBA
Advanced knowledge of complex products and strategies offered on the Alternative Investment platform including but not limited to Hedge Funds, Private Equity, Non-Traded REIT’s and BDC’s, Interval Funds, concentrated equity strategies
Knowledge of competitive landscape (i.e., Alternative Investment platforms of other wealth management firms)
Principles of banking and finance and securities industry operations
Micro and Macro economics and their impact on investment strategies
Financial markets, products, financial advisory function, and investment process
MS Office applications
Skill in identifying the needs of customers through effective questioning and listening techniques
Skill in cultivating and maintaining effective working relationships at all levels of the organization
Skill in organizing, managing, and tracking multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
Skill in preparing and delivering clear, convincing and professional sales presentations to small and large audiences
Excellent verbal and written communication skills
Critical thinking and problem solving sufficient to effectively analyze, research, and resolve inquiries and issues in a timely manner
Skill in analyzing business processes and identifying process improvement opportunities
Skill in operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets
Ability to demonstrate uncompromising adherence to ethical principles
Ability to represent the company in a highly professional manner
Ability to organize, prioritize, and manage tasks and projects to complete work efficiently
Ability to provide a high level of customer service, and address and resolve escalated advisor and client issues
Ability to use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels to accomplish objectives and convince others to accept ideas or goals
Ability to develop and maintain effective working relationships with team members, internal partners, and external parties, and promote internal team cohesiveness, cooperation, and effectiveness
Ability to partner with other functional areas to accomplish objectives
Ability to assimilate and prioritize strategies into operational guidelines
Ability to work independently as well as collaboratively within a team environment
Ability to establish clear directions and priorities