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Alterations Manager

United States, San Antonio · Job Posted March 25, 2026
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Job Description

The Alterations Manager leads all activities for the alterations room and reports to the Store Manager. S/he is a key member of the store management team and is a role model for store team members in demonstrating the values and qualities that characterize the David’s Bridal brand.

Job Responsibility

  • Leads all activities for the alterations room
  • Assists the Store Manager in recruiting and interviewing Alterations Specialists and Alterations CSRs
  • Trains, coaches and motivates Alterations associates to provide superior customer service
  • Is a key holder and may periodically be responsible for opening the store
  • Leads and models a customer first culture
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback
  • Monitors individual team members performance and develops action plans for improvement
  • Provides ongoing coaching and training to enhance individual selling skills
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls
  • Resolves all customer issues
  • Responds promptly to all customer questions
  • Builds relationships to meet or exceed customer satisfaction
  • Speaks to every customer before they leave to validate their experience
  • Creates a climate in which team members want to do their best
  • Maintains store standards to support a flawless shopping experience
  • Maintains a high level for the dress code standards
  • Executes sales plans consistently
  • Floor Manager during peak sales times
  • Communicating daily sales goals to all Alterations team members
  • Assists Store Manager in recruiting, interviewing and hiring Alterations associates
  • Trains Alterations Specialists in fitting and sewing techniques
  • Ensures ongoing product education for all Alterations team members
  • Supports an environment focused on training, retention, reward and recognition
  • Assists the Store Manager in educating stylists regarding gown/dress silhouette, garment fit, steaming, pressing and spot cleaning
  • Monitors inventory management, special orders, mark out of stock, repairs, and ensuring first quality standards for all merchandise
  • Executes, monitors and assesses the five stages of training for all team members
  • Ensures performance management strategy is implemented
  • Handles all employee relations issues and partners with Store Manager
  • Performs special projects and other duties as assigned

Requirements

  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one

What we offer

  • Generous Dream Maker Discount After First Pay Period
  • Referral Incentive Program
  • Dayforce Wallet – Get Paid Early
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Wellness Days & Holidays, including your Birthday off
  • Pet Benefits

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  • One-year prior management experience
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What we offer
  • Generous Dream Maker Discount After First Pay Period
  • Referral Incentive Program
  • Dayforce Wallet – Get Paid Early!
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Alterations Manager

The Alterations Manager leads all activities for the alterations room and report...
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Location
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Salary:
Not provided
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Expiration Date
Until further notice
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Requirements
Requirements
  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback to maintain a five-star customer experience
  • Monitors individual team members performance and develops action plans for improvement through weekly performance discussions
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
  • Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed
  • Responds promptly to all customer questions providing product and service information
  • Builds relationships to meet or exceed customer satisfaction and loyalty
  • Speaks to every customer before they leave to validate their experience, resolving any issues
What we offer
What we offer
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
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Alterations Manager

The Alterations Manager leads all activities for the alterations room and report...
Location
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Salary:
Not provided
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David's Bridal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback to maintain a five-star customer experience
  • Monitors individual team members performance and develops action plans for improvement through weekly performance discussions
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
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  • Speaks to every customer before they leave to validate their experience, resolving any issues
What we offer
What we offer
  • Rewarding Environment and Competitive Pay
  • Generous Dream Maker Discount After First Pay Period
  • Referral Incentive Program
  • Dayforce Wallet – Get Paid Early
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Wellness Days & Holidays, including your Birthday off
  • Pet Benefits
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  • Assists in recruiting and interviewing Alterations Specialists and CSRs
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  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback
  • Monitors individual team members performance and develops action plans for improvement
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments
  • Resolves all customer issues
  • Responds promptly to all customer questions providing product and service information
  • Builds relationships to meet or exceed customer satisfaction and loyalty
  • Speaks to every customer before they leave to validate their experience
What we offer
What we offer
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits
  • Fulltime
Read More
Arrow Right

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The Alterations Manager leads all activities for the alterations room and report...
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David's Bridal
Expiration Date
Until further notice
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Requirements
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  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads all activities for the alterations room
  • Assists the Store Manager in recruiting and interviewing Alterations Specialists and Alterations CSRs
  • Trains, coaches and motivates Alterations associates to provide superior customer service
  • Is a key holder and may periodically be responsible for opening the store
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback
  • Monitors individual team members performance and develops action plans for improvement
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments
What we offer
What we offer
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits
  • Fulltime
Read More
Arrow Right

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The Alterations Manager leads all activities for the alterations room and report...
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United States , Roseville
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Salary:
20.00 - 27.00 USD / Hour
davidsbridal.com Logo
David's Bridal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback
  • Monitors individual team members performance and develops action plans for improvement
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments
  • Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed
  • Responds promptly to all customer questions providing product and service information
  • Builds relationships to meet or exceed customer satisfaction and loyalty
  • Creates a climate in which team members want to do their best
What we offer
What we offer
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits
  • Fulltime
Read More
Arrow Right

Alterations Manager

The Alterations Manager leads all activities for the alterations room and report...
Location
Location
United States , Modesto
Salary
Salary:
Not provided
davidsbridal.com Logo
David's Bridal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One-year prior management experience
  • Prior sewing experience required, preferably in a bridal and/or special occasion production environment
  • Prior experience with computerized POS system and ability to use one
Job Responsibility
Job Responsibility
  • Leads and models a customer first culture across all roles
  • Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback
  • Monitors individual team members performance and develops action plans for improvement
  • Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes
  • Coaches the team on how to achieve all set goals
  • Drives customer loyalty by making clientele calls to maximize appointments
  • Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed
  • Responds promptly to all customer questions providing product and service information
  • Builds relationships to meet or exceed customer satisfaction and loyalty
  • Speakstoeverycustomerbeforetheyleavetovalidate theirexperience,resolving anyissues
What we offer
What we offer
  • Rewarding Environment and Competitive Pay
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits
  • Fulltime
Read More
Arrow Right