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Alterations and Tailor Shop Manager

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Nordstrom

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Location:
United States of America , Walnut Creek

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Category:
-

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Contract Type:
Not provided

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Salary:

81500.00 - 131000.00 USD / Year
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Job Description:

The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.

Job Responsibility:

  • Teach, coach and develop employees to provide customers with the best service possible
  • Identify, recruit and hire the best talent
  • Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
  • Ensure the department workload is organized and items are completed by date promised
  • Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
  • Manage office and labor expenses

Requirements:

  • Previous experience in alterations/tailoring
  • An understanding of safe and proper use of all equipment in the shop
  • The ability to communicate clearly and professionally with co-workers and customers
  • A high level of ownership, accountability and initiative
  • The ability to work a flexible schedule based on department and store needs
  • A high school diploma, or equivalent (preferred)
What we offer:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
  • 401k
  • Holidays

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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