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Allround Receptionist (Day & Night)

Belgium, Ghent · Job Posted June 28, 2026
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Job Description

As a Receptionist, you are one of the first and last faces our guests see. During the day, you create a warm and professional welcome. During the night, you ensure peace, safety and smooth operations while the hotel sleeps. This varied role combines hospitality, responsibility, and independence.

Job Responsibility

  • Welcoming guests and handling check-ins and check-outs (day and night)
  • Providing information about the hotel and the city of Ghent
  • Answering phone calls and emails professionally
  • Resolving guest questions, requests, and concerns efficiently
  • Handling payments and administrative tasks
  • Ensuring safety and quiet during night hours
  • Performing control rounds in and around the hotel
  • Monitoring access to the hotel
  • Preparing daily reports (occupancy, revenue figures, statistics)
  • Supporting light operational tasks where needed
  • Collaborating with housekeeping, breakfast, and other departments
  • Helping ensure the lobby and reception area remain tidy and welcoming
  • Supporting bar service or small guest requests when required

Requirements

  • You remain calm, friendly and solution-oriented
  • You enjoy working independently but know when to align with colleagues
  • Night and weekend shifts are no problem for you
  • You're looking for a full-time or part-time job (38h or fewer)
  • You speak fluent Dutch and English
  • Experience in hospitality, reception or security is a plus, especially night shift experience
  • You're comfortable with computers or learn new systems quickly

Nice to have

Experience in hospitality, reception or security is a plus, especially night shift experience

What we offer

  • Permanent contract
  • Competitive salary package
  • Hospitalization insurance (DKV)
  • Meal vouchers of €10 per worked day
  • Annual eco vouchers of €250
  • Staff discount in IHG hotels worldwide
  • Flexible work schedule
  • Growth opportunities through training with IHG, Aimbridge, and Horeca Forma

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