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My NRMA Logo My NRMA · Hospitality and Tourism

All Rounder

Australia, Cradle Mountain · Job Posted April 05, 2026
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Job Description

This is a unique, multi-department role working across the Wilderness Gallery, as a Food & Beverage Attendant, and in the Housekeeping Team at Cradle Mountain Hotel. The role involves delivering warm, personalised service and knowledgeable recommendations on experiences in the Cradle Mountain region and across Tasmania.

Job Responsibility

  • Gallery & Retail: Deliver a warm, engaging gallery experience by welcoming visitors, hosting tours, sharing knowledge about artists and exhibitions, and processing POS sales accurately
  • Support the gallery’s presentation and promotion by maintaining visual merchandising standards and assisting with content that showcases the gallery as a destination attraction
  • Assist with the coordination of private events, including weddings, art exhibitions and after-hours gallery experiences
  • Food & Beverage: Undertake general waiting and service duties of food and beverages
  • Ensure accurate processing of dockets, including cashiering duties
  • Setup and reset restaurants and specific conference & function activities as required
  • Housekeeping: Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards
  • Complete linen changes, clean rooms, replenish stock and record items in rooms
  • Work as part of a great team, while also being able to work autonomously

Requirements

  • A genuine passion for customer service and creating great experiences
  • A positive, hands-on attitude
  • Interest in art, hospitality and tourism
  • Retail or hospitality experience (essential)
  • Confidence using computers and POS systems
  • RSA & Food Safety certification (or willingness to obtain)
  • First Aid Certificate (or willingness to obtain)
  • Flexibility to work weekends and public holidays
  • Own vehicle (due to remote location)
  • A reputation for providing excellent customer service, engaging in great conversations with our guests
  • Good time management and an eye for detail
  • An ability to follow direction related to daily tasks and expectations

What we offer

  • Staff accommodation and meals package available
  • Progressive flexibility and well-being benefits to balance all of life's priorities
  • Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000
  • Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us
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