Alice Experience Program Specialist

• Research and integrate updated Jacksonville-area data on housing, wages, childcare, transportation, and healthcare costs
• Localize all Meet ALICE Experience materials and resource guides to include United Way programs and community partners
• Maintain organized documentation of data sources and updates for grant reporting
• Support the planning and delivery of Meet ALICE Experiences for key Jacksonville audiences
• Manage logistics including venue setup, volunteer coordination, check-in, and technology setup for interactive stations
• Gather and compile participant evaluations, photos, and attendance data for reporting
• Learn and use United Way’s volunteer management system (Galaxy Digital/Get Connected)
• Post, edit, monitor, and remove projects on the platform as needed
• Track registrations and ensure accurate data entry from sign-in sheets
• Run reports, send confirmation messages, and support post-event impact reporting
• Assist in developing and testing interactive technology components (e.g., QR codes, digital bill payments, virtual job searches)
• Help design and test a prototype virtual Meet ALICE Experience
• Collaborate with the Marketing and IT teams to ensure user-friendly digital integration
• Use other platforms like Canva, WooClap, etc
• Assist in creating and scheduling social media posts, newsletters, and event promotions in collaboration with the Marketing team
• Support development of presentation materials and visual assets for stakeholder updates and final reporting
• Track project milestones, participant data, and feedback for Wells Fargo reporting
• Assist in compiling quarterly progress updates and the final grant report

• High school diploma or equivalent
• Strong verbal and written communication skills, with the ability to explain complex topics (poverty, household budgeting, systems) in a clear, empathetic, and engaging way
• Demonstrated ability to facilitate or support group experiences, trainings, workshops, simulations, or presentations
• Strong organizational and time-management skills, with the ability to manage multiple tasks, deadlines, and event logistics simultaneously
• Comfort working with diverse audiences, including corporate volunteers, community members, faith partners, educators, and public officials
• Strong organizational and research skills with attention to detail
• Excellent written and verbal communication abilities
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable using digital tools (Google Workspace, Teams, Canva, etc.)
• Experience in event coordination, community engagement, or nonprofit program support preferred
• Ability to work independently and meet deadlines in a fast-paced environment
• Passion for social impact and community development, particularly in issues affecting working families
• Must have reliable transportation
• Ability to pass a background check
• Must pass pre-employment drug screening
• Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance

Experience in event coordination, community engagement, or nonprofit program support preferred