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Under the direction of management, ensures responsible service of alcohol throughout the entire building in accordance with state and company policies. Assist staff with any alcohol related issues. Observes and documents any alcohol related issues. Assist with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy.
Job Responsibility:
Supervises the serving of alcohol by event day employees
Hold a pre-shift meeting to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility
Hold a post event meeting to review and discuss outcomes of the day’s event
Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations
Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards
Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication
Assist management with determining and communicating last call time for alcohol sales
Maintain a friendly, positive attitude and a professional demeanor
Interact with guests, volunteers and staff to ensure guest satisfaction
Perform other duties as assigned
Requirements:
Must have experience working in a fast-paced environment
Ability to interact with co-workers in a positive and professional manner
Excellent communication skills
Alcohol compliance experience or leadership oversight preferred
Must be proactive, self-motivated, organized and the ability to prioritize as needed
Must be detail oriented
Ability to work under pressure and adapt to change quickly
Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
Must be able to obtain responsible alcohol service certifications
Ability to read, speak and write in English
Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must have the ability to lift, push, pull approximately 25lbs
Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps and stairs