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Under the direction of management, the Alcohol Compliance Representative ensures responsible service of alcohol throughout the entire venue in accordance with State and company policies and assists staff with any alcohol related issues.
Job Responsibility:
Supervises the serving of alcohol by event-day staff
Ensures staff is adhering to Legends’ and state/local alcohol service policies
Observes and documents all alcohol related issues or violations
Ensures that the nightly alcohol cut-off time is effectively communicated to staff members and event guests
Must maintain a friendly, positive attitude and a professional demeanor
Assist with alcohol cut-off and performs other duties as assigned by Management
Will be responsible to monitor all employee’s adherence to the Legends Alcohol Policy
Ability to interact with guests and staff to ensure guest satisfaction
Requirements:
Must be at least 18 years of age
High school diploma or equivalent
Must be able to read, speak and write English in order to communicate with staff and guests
Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
Ability to work in an open aired environment during all climate conditions
Must be punctual and dependable
Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Basic knowledge of customer service standards and guest relations and etiquette preferred
Ability to effectively listen and take direction from management
Ability to work under pressure and multitask in a fast-paced, team-oriented setting
Must meet state and local health requirements for alcoholic beverage services
Required - RAMP certification (can be provided by Legends upon hiring, if necessary)
Nice to have:
Basic knowledge of customer service standards and guest relations and etiquette preferred