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Under the direction of management, the Alcohol Compliance Representative is responsible for ensuring the service of alcohol throughout the venue in accordance with state laws and company policies. The role assists staff with alcohol-related issues, observes and documents incidents, supports alcohol cut-off procedures, and monitors employee compliance with Legends’ Alcohol Policy.
Job Responsibility:
Supervise and support staff in the responsible service of alcohol
Ensure all employees comply with Legends’ alcohol service policies
Observe, document, and report alcohol-related issues or policy violations
Assist with implementing alcohol cut-off procedures
Complete inventory counts at assigned locations
Maintain a friendly, positive, and professional demeanor at all times
Interact with guests and staff to ensure guest satisfaction
Possess thorough knowledge of the food and beverage menu, specials, and services offered
Understand the layout of the venue and assigned work areas
Deliver attentive, personalized guest service with attention to detail
Maintain a clean, organized, and safe work environment
Ensure compliance with company service standards
Collaborate effectively with team members and other service departments
Work a flexible schedule, including days, nights, weekends, and holidays
Meet all state and local health requirements for food handling and alcoholic beverage service
Requirements:
High school diploma required
some college preferred
Experience working in a fast-paced environment
Alcohol compliance or supervisory experience preferred
Proactive, self-motivated, and highly organized with strong prioritization skills
Detail-oriented with the ability to work under pressure and adapt quickly to change
Punctual, dependable, and committed to professional standards
Strong verbal and written communication skills in English
Ability to move quickly and complete assigned duties within required timeframes
Maintain excellent personal hygiene and professional appearance
Physical requirements include walking long distances, standing for extended periods, kneeling, bending, pushing carts, lifting up to 30 lbs., and working in a fast-paced environment