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WE ARE SEEKING FIELD TECHNICIANS TO SUPPORT ON-SITE IT INITIATIVES ACROSS MULTIPLE LOCATIONS. THIS ROLE IS IDEAL FOR INDIVIDUALS WITH HANDS-ON TECHNICAL EXPERIENCE WHO ENJOY WORKING IN DYNAMIC ENVIRONMENTS AND PROVIDING DIRECT SUPPORT TO END USERS. FIELD TECHNICIANS WILL ASSIST WITH A VARIETY OF IT PROJECTS AND SUPPORT TASKS, WHICH MAY INCLUDE DEVICE DEPLOYMENTS, WORKSTATION SETUPS, AND GENERAL TECHNICAL TROUBLESHOOTING.
Job Responsibility
Assist with setup, deployment, and replacement of desktop and laptop devices
Support workstation installations, upgrades, and relocations
Help configure and install peripherals such as monitors, docking stations, and accessories
Provide basic troubleshooting for hardware, software, and connectivity issues
Support end users during on-site IT initiatives and deployments
Assist with inventory tracking, asset management, and equipment staging
Follow documented processes and work collaboratively with team members and site leads
Requirements
Basic experience with IT support, hardware deployment, or technical troubleshooting
Strong communication and customer service skills
Ability to follow instructions and work in a team-oriented environment
Comfortable working on-site in a hands-on role
Willingness to travel as needed
Nice to have
Experience with device imaging or deployment tools
Exposure to large-scale IT rollouts or refresh projects
Familiarity with basic networking concepts (connectivity, cabling, etc.)
Experience supporting end users in a professional environment
What we offer
Competitive medical, dental, vision
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays
Employee Assistance Program (EAP) with virtual counseling, financial services, legal services, life coaching