Aladdin Support Specialist

• Act as a knowledgeable point of contact for users of investment platforms, helping to resolve issues and answer functional questions
• Build a strong understanding of how the platforms support investment and operational processes
• Work closely with investment, operations, risk and technology teams to understand how platforms are used day-to-day
• Help users understand platform capabilities and best practices
• Support platform enhancements, upgrades and configuration changes
• Contribute to initiatives that improve platform usage, controls and data quality
• Liaise with platform vendors on incidents, enhancements and general support queries
• Track issues and follow through to resolution
• Help identify risks, dependencies or control considerations linked to platform usage
• Assist with reporting, metrics and updates for stakeholders and governance forums

• Experience working in a regulated financial services environment (e.g. asset management, banking, insurance or hedge funds)
• Hands-on exposure to an BlackRock Aladdin
• Understanding of core investment and operations processes such as: Order management and trading
• Portfolio management
• Compliance and controls
• Settlements, reconciliations and corporate actions

Familiarity with major asset classes, particularly Fixed Income and/or Derivatives