CrawlJobs Logo

Aladdin Client Experience Associate

blackrock.com Logo

BlackRock Investments

Location Icon

Location:
India , Mumbai

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a client success specialist, you will be part of a front-end high-performing global team that supports client relationships, promotes effective use of our products, and contributes to overall business outcomes. Through structured learning, mentorship, and on-the-job experiences, you’ll gain exposure to Aladdin, broader capital markets, investment products & technology, and the fundamentals of relationship management. Over time, you will contribute to our commercial objectives by helping retain and grow Aladdin client partnerships.

Job Responsibility:

  • Client Relationship & Experience Support: Build strong working relationships by delivering responsive and thoughtful service. Engage clients to understand their needs, challenges, and business workflows
  • Provide hands-on service to empower our clients to run their businesses on Aladdin: You will have direct, daily interactions with industry practitioners at respected investment institutions. You will solve problems that matter, making a direct and measurable difference to our clients and their investments. In the process, you will hone technical, industry, and relationship skills
  • Technical & Analytical Skill Development: Develop understanding of BlackRock’s proprietary risk models and infrastructure to develop as an SME on the front-end Aladdin tools and risk analytics for products such as funds, equities, fixed income, derivatives, public and private markets, etc.
  • Using technology to solve problems: Support technology initiatives within the team to grow the Aladdin products, as well as achieve scalability and efficiency. Apply these skills to help us make Aladdin easier to navigate and support
  • Educate users, demonstrate service insights, and relay user feedback to improve client experience and contribute to our product development lifecycle
  • Service Delivery with Commercial Exposure: Partner with stakeholders across engineering & products and clients to identify harvesting opportunities and focus areas per product per region. Build relations with client teams to drive engagement and contribute to long-term commercial success
  • Work on a global team, with a local presence: Our support model follows the sun – if a market is open somewhere in the world, so are we. You will work with teams across the world in different time zones

Requirements:

  • Bachelor’s or a Master’s degree in Engineering, Finance, Economics, Mathematics, Computer Science, or Business major, or a related field from a top university
  • Excellent verbal and written communication skills, including the ability to synthesize complex methodologies and analytical content into clear messages
  • Strong mathematical acumen and passion for front-end client engagement and problem-solving
  • Quantitative coursework and willingness to learn technical tools such as Python, SQL and UNIX. At least one programming language would be a strong plus and aptitude for working in client centric role
  • A team-first attitude, with strong collaboration and interpersonal skills
  • Excellent problem-solving abilities with intellectual curiosity and ability to partner across geographies
  • Meticulous attention to detail, structured approach to sophisticated analysis and a strong sense of initiative and ownership. Ability to navigate through multiple priorities
  • Understanding of banking and financial sector, balance sheet, regulations, and economics concepts
  • Curious and self-motivated with a passion to learn about financial markets and risk management concepts along with a desire to grow within a fast-paced and evolving industry

Nice to have:

  • The understanding of financial products such as bonds, equities, alternatives, etc. is a plus
  • Professional Certifications such as CFA, FRM or any progress towards it are preferred
  • Basic understanding of Python, SQL and UNIX is a plus
What we offer:
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
BlackRock Investments - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Aladdin Client Experience Associate

New

Client Experience Associate

This role sits within Preqin, a part of BlackRock. Preqin plays a key role in ho...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blackrock.com Logo
BlackRock Investments
Expiration Date
February 27, 2026
Flip Icon
Requirements
Requirements
  • 3+ years of experience in Client Success, Client Experience, or other client facing roles within finance, SaaS, tech or related industries
  • Ability to be a team player and take initiative assisting peers
  • Solutions-oriented mindset
  • Excel at building strong relationships, both internally and externally, with a collaborative and transparent approach
  • Promote open, honest communication and encourage cross-functional alignment
  • Thrive in entrepreneurial environments, showing resilience and agility in navigating ambiguity
  • Full professional proficiency in French
  • Based in London or Paris
Job Responsibility
Job Responsibility
  • Build deep, consultative partnerships with client subject matter experts, superusers, and key stakeholders
  • Partner with the Preqin Client Engagement team to deliver a seamless, coordinated client experience across onboarding, adoption, and renewal
  • Develop a sharp understanding of client objectives and align Preqin’s capabilities to support those business priorities
  • Master Preqin’s data and its application across client workflows and analytics, while deepening expertise in eFront and Aladdin to support integrated private market solutions
  • Identify upsell and cross-sell opportunities, collaborating with Client Engagement and Sales teams to grow account value
  • Partner with Product, Data, and Engineering to resolve issues, escalate concerns, and bring the client voice into roadmap planning
  • Strengthen alignment across the Aladdin Client Business to ensure clients experience a cohesive, high quality support model post-acquisition
  • Contribute to initiatives that reduce operational friction, streamline internal processes, and uplift the overall client experience
What we offer
What we offer
  • Retirement investment and tools designed to help you in building a sound financial future
  • Access to education reimbursement
  • Comprehensive resources to support your physical health and emotional well-being
  • Family support programs
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Aladdin Client Transformations Associate - Front Office

The Aladdin Client Transformations Associate - Front Office role involves implem...
Location
Location
United States , New York, NY; Washington, DC; San Francisco, CA; Atlanta, GA
Salary
Salary:
115000.00 - 147500.00 USD / Year
blackrock.com Logo
BlackRock Investments
Expiration Date
April 24, 2026
Flip Icon
Requirements
Requirements
  • Familiarity with portfolio management workflows and investment analytics as a buy side technology provider or as a front office practitioner, with at least 6 years of relevant industry experience
  • Strong familiarity with capital markets instruments, equities, fixed income, private markets, derivatives, and the associated analytics or investment life cycle
  • Experience implementing scalable and repeatable business processes, including program management and control frameworks
  • Excellent interpersonal skills with a proven ability to build relationships with internal and client stakeholders
  • Excellent creative, analytical, and technology skills with an entrepreneurial approach to large, complex projects, and the ability to execute autonomously and in cross functional teams
  • Enjoys a fast paced, high intensity, and complex environment, troubleshooting time critical issues and working with people
  • Strong attention to detail, a proactive approach, and a hands-on mindset
  • Working proficiency with SQL and at least one general purpose language, for example Python or similar, and comfort with RESTful APIs and JSON data structures
  • Progress toward or completion of globally recognized professional designations, for example FRM, CFA, CAIA, or similar
  • Local language proficiency (verbal/written)
Job Responsibility
Job Responsibility
  • Collaborate closely with the client’s project team, for example program managers, risk managers, portfolio managers, technologists, and provide leadership throughout the Aladdin implementation
  • Engage the client’s key leaders to understand, redesign, and deploy strategic business workflows across the investment cycle, including pre trade decisioning, order management, trading, investment operations, risk management, compliance, oversight, closed book accounting, and performance measurement and attribution
  • Facilitate and document investment and operational workflow design sessions for various asset classes, including equities, fixed income, alternatives, derivatives, and related workflows
  • Gain in depth knowledge of Aladdin functionality and workflows, and develop industry expertise, for example pensions, insurers, asset managers, to ensure clients take full advantage of the suite of Aladdin products and workflows
  • Coordinate and assist, and where appropriate lead, client specific Aladdin configuration, testing, and user training
  • Work closely with the client and Aladdin Product Managers to support client development needs, including API enabled use cases and data exchange
  • Work closely with the client and key internal functional teams to ensure the full range of capabilities are considered during an Aladdin implementation, and to align to standard methodologies and integration patterns
  • Participate in Aladdin business development activities, assisting in platform demonstrations, implementation pre-planning, and client due diligence as a product and workflow subject matter authority
  • Actively manage client communications regarding Aladdin product changes and configurations related to onboarding, including release impacts and configuration decisions
  • Comfort with periodic regional and international travel based on client location and project needs
What we offer
What we offer
  • Annual discretionary bonus
  • Healthcare
  • Leave benefits
  • Retirement benefits
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
Read More
Arrow Right
New

Associate - Aladdin Business, Client Engagement, Trade & Post Trade

The Aladdin Client Engagement (ACE) group manages the partnerships formed with e...
Location
Location
South Africa , Cape Town
Salary
Salary:
Not provided
blackrock.com Logo
BlackRock Investments
Expiration Date
February 28, 2026
Flip Icon
Requirements
Requirements
  • Experience with buy-side investment management workflows and familiarity with operations &/ trading workflows
  • Experience in executing projects
  • A working knowledge of operations &/ trading processes acquired either through direct experience or in a consulting capacity
  • Familiarity with capital markets instruments (equities, fixed income, derivatives) including private markets such as private equity, infrastructure, real assets etc.
  • A consultative approach to understanding client needs and a passion for solving problems, combined with a commercial mindset and drive for revenue generating opportunities
  • Strong interest in technology, with prior knowledge of databases and an aptitude for learning new systems
  • A self-starter mindset and drive to succeed in a fast-paced, high-intensity environment, working as part of a multi-disciplinary global team
  • Emotional ownership, pride in what you do and a strong team ethos
  • 4+ years of experience in Financial Services, Technology, Consulting or Buy Side firm
Job Responsibility
Job Responsibility
  • Serve as a trusted advisor to our clients, driving to identify, understand, and solve complex problems across trading, investment operations and compliance
  • Own relationships with client teams to understand their business objectives and needs, and help them use Aladdin expertise to achieve their firm’s goals
  • Drive engagement campaigns with end users and go-to market strategies to increase Aladdin penetration and commercial outcomes within assigned client segments
  • Build strong internal relationships within the Aladdin Business, and the wider BlackRock, in support of your clients
  • Develop a deep understanding of your client’s business objectives, and help leverage Aladdin expertise to achieve their organization’s goals
  • Provide impactful solutions, combining investment lifecycle expertise with your knowledge of financial markets
  • Work closely with Aladdin product managers and developers to further the value proposition of the Aladdin platform
What we offer
What we offer
  • Retirement investment and tools designed to help you in building a sound financial future
  • Access to education reimbursement
  • Comprehensive resources to support your physical health and emotional well-being
  • Family support programs
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Implementation Consultant

The Aladdin Client Business is growing rapidly, with the volume of new client de...
Location
Location
United States , New York
Salary
Salary:
Not provided
blackrock.com Logo
BlackRock Investments
Expiration Date
February 28, 2026
Flip Icon
Requirements
Requirements
  • Understanding investment management with 3+ years’ of relevant industry experience across public and/or private asset classes for Associate
  • Understanding investment management with 7+ years of relevant industry experience across public and/or private asset classes for Vice President
  • Excellent interpersonal skills with proven ability to build relationships and manage internal and external stakeholders
  • Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to internal team members and clients
  • Self-starter who is well organized, with the ability to manage several priorities, with a hands-on approach
  • Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues, and working with people
  • Strong attention to detail
  • willing to take proactive action, and desire to roll up sleeves
  • Ability to travel and be on-site with clients at various stages of implementation
Job Responsibility
Job Responsibility
  • Understand client objectives and goals paired with strong emotional ownership, to deliver solutions utilizing Aladdin capabilities
  • Document, standardize and help scale deliverables, such as investment workflow designs and analytics overviews for various asset classes, including equities, fixed income, alternatives, derivatives, etc.
  • Consult on behalf of our business primarily through our products
  • Aid in developing improved practices to make client transformations more efficient with each new project
  • Able to work with various data sources in order to design solutions involving data visualization tools
  • Work closely with the client and Aladdin Product Managers to support client development needs
  • Develop strong relationships within BlackRock to ensure the best client experience
What we offer
What we offer
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Implementation Consultant

The Aladdin Client Business is growing rapidly, with the volume of new client de...
Location
Location
United States , New York
Salary
Salary:
Not provided
blackrock.com Logo
BlackRock Investments
Expiration Date
February 28, 2026
Flip Icon
Requirements
Requirements
  • Understanding of investment management with 3+ years of relevant industry experience across public and/or private asset classes for Associate
  • Understanding of investment management with 7+ years of relevant industry experience across public and/or private asset classes for Vice President
  • Excellent interpersonal skills with proven ability to build relationships and manage internal and external stakeholders
  • Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to internal team members and clients
  • Self-starter who is well organized, with the ability to manage several priorities, with a hands-on approach
  • Enjoys a fast paced, high-intensity and complex environment, troubleshooting time critical issues, and working with people
  • Strong attention to detail
  • willing to take proactive action, and desire to roll up sleeves
  • Ability to travel and be on-site with clients at various stages of implementation
Job Responsibility
Job Responsibility
  • Understand client objectives and goals paired with strong emotional ownership, to deliver solutions utilizing Aladdin capabilities
  • Document, standardize and help scale deliverables, such as investment workflow designs and analytics overviews for various asset classes, including equities, fixed income, alternatives, derivatives, etc.
  • Consult on behalf of our business primarily through our products
  • Aid in developing improved practices to make client transformations more efficient with each new project
  • Able to work with various data sources in order to design solutions involving data visualization tools
  • Work closely with the client and Aladdin Product Managers to support client development needs
  • Develop strong relationships within BlackRock to ensure the best client experience
What we offer
What we offer
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Technical Relationship Manager, Aladdin

Technical Relationship Manager, Aladdin – Vice President or Associate. Aladdin® ...
Location
Location
United States , San Francisco
Salary
Salary:
147500.00 - 195000.00 USD / Year
blackrock.com Logo
BlackRock Investments
Expiration Date
February 28, 2026
Flip Icon
Requirements
Requirements
  • 5-7+ years of work experience in the financial services industry for VP
  • 2-3+ years of work experience in the financial services industry for Associate
  • Strong understanding of FinTech and the investment lifecycle
  • Working understanding of public / private markets
  • Familiarity with buy-side investment management workflows such as trading, operations and compliance OR Experience advising clients on portfolio analysis, portfolio optimization, risk decomposition and performance attribution
  • Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
  • Ambitious approach to large, complex projects, with a flair for problem solving
  • Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team
Job Responsibility
Job Responsibility
  • Own relationships with client teams and help them use Aladdin to achieve their firm’s goals
  • Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value
  • Understands client’s Aladdin adoption and develops a strategy for approaching clients on product & harvesting opportunities
  • Acts as a consultative partner to senior client stakeholders, providing product insights
  • Demonstrates strong segment and industry knowledge
  • accountable for multiple user segments / clients
  • Apply deep client and technical expertise to shape regional themes and identifies risks and opportunities
  • Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment
  • Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times
  • Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions
What we offer
What we offer
  • Annual discretionary bonus
  • Healthcare
  • Leave benefits
  • Retirement benefits
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Portfolio Compliance Associate

Portfolio Compliance Group Implementation Team. Have a passion for the investmen...
Location
Location
United States , Wilmington
Salary
Salary:
82000.00 - 108000.00 USD / Year
blackrock.com Logo
BlackRock Investments
Expiration Date
February 27, 2026
Flip Icon
Requirements
Requirements
  • Experience of working in the investment management industry and knowledge of investment products
  • Background in finance or similar fields
  • Strong technical knowledge
  • Knowledge of programming languages (such as Visual Basic, C++, or Java)
  • Understanding of relational database concepts (including SQL)
  • Aladdin suite experience
  • Coding experience within Compliance Monitoring tools (Aladdin, Sentinel, Charles River, thinkFolio, or In-House systems) (preferable)
  • Strong Microsoft Office knowledge
  • Proven interpersonal skills
  • Strong multi-tasking skills and attention to detail
Job Responsibility
Job Responsibility
  • Interpreting and analyzing the investment guidelines of our clients and coding them into BlackRock’s compliance system
  • New account coding
  • Guideline changes
  • Crafting new system rules, improving existing compliance coding, and investigating or trouble shooting potential errors when needed
  • Coordinating the implementation of Manual tests
What we offer
What we offer
  • Annual discretionary bonus
  • Healthcare
  • Leave benefits
  • Retirement benefits
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
!
Read More
Arrow Right
New

Implementation Consultant

About this role: BlackRock provides accounting and regulatory data services to c...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
blackrock.com Logo
BlackRock Investments
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • 3-7 (Associate)/ 0-4 (Analyst) years of experience in financial services
  • familiarity with insurance clients a plus
  • possess a working knowledge in US GAAP/ International GAAP and/or Statutory accounting for investments, including securities, alternatives, mortgage loans, and derivatives
  • proven ability to work on cross-functional, virtual teams to achieve business goals
  • a pro-active interest in keeping up to date with industry, accounting standards and client product changes
  • adept at effective communication and forming strong relationships with clients and internal partners
  • ability to multi-task and balance multiple requests without losing sight of overall business objectives and delivery requirements
  • ability to leverage new technology to benefit partners
Job Responsibility
Job Responsibility
  • Develop a thorough knowledge of BlackRock’s capabilities, products and services for Investment Accounting clients
  • Drive the execution of project plans for client migrations and implementations with measurable goals, driving consensus and communicating to partners and management throughout
  • Drive systems deployments, portfolio configurations (including char of accounts and relevant accounting elections), initialize accounting positions, review of positions initialized (book values, carry values, market values etc.), exception and breaks analysis and finalizing financial impact
  • Improve our ability to scale migrations and implementation efforts to ensure we can support multiple ongoing efforts concurrently, given our projected sales targets
  • Engage and maintain relationships with key partners across the firm to support business growth, implementation of new clients, and migrations and retention of existing clients
  • Represent BlackRock on cross-functional projects and working groups in support of delivering key business and client objectives
  • Ensure alignment of additional services with our Aladdin Accounting offering but supporting proper product integration in partnership with colleagues across the firm
What we offer
What we offer
  • strong retirement plan
  • tuition reimbursement
  • comprehensive healthcare
  • support for working parents
  • Flexible Time Off (FTO)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy