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Airport Team Leader

Spain, Palma 25650.00 EUR / Year · Job Posted February 13, 2026
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Job Description

Become part of our famous TUI Destination Team as one of our Airport Team Leaders and use every day as an opportunity to make our guests smile and ‘live happy’.

Job Responsibility

  • Lead and empower your international airport team to create special moments for our guests from the moment they arrive
  • Be the friendly TUI face they see at the airport, warmly welcoming them and building strong connections
  • Guide your team through changes and challenging situations in the dynamic airport environment
  • Ensure smooth airport operations by overseeing arrivals, departures, and transfers
  • Lead by example, resolving issues with calm and empathy, and guide your team to turn challenges into opportunities while driving performance to exceed targets
  • Monitor your team’s performance & wellbeing, celebrate successes, and use feedback to drive growth
  • Support their development by identifying training needs and opportunities for skill enhancement

Requirements

  • A friendly and empathetic individual who naturally connects with people
  • Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
  • A quick learner who masters the technology and tools essential for your role, and excel at delivering training
  • An effective communicator who values diverse input, fosters a positive work culture, and inspires high performance while focusing on team growth, empowerment & wellbeing
  • Naturally motivate and guide your team, leading by example and tackling challenges with resilience and confidence
  • Hold a driving license, have an own car and fully conversational in English

Nice to have

If you speak German or Dutch this would be advantageous

What we offer

  • A company iPad & uniform are of course standard
  • Work week of 39 hours with 2 days off
  • 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
  • Discounts and multiple offers with TUI Club De Benefits
  • Option to obtain a discounted private health insurance
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
  • Growth opportunities tailored to your unique skills and expertise

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