Airport Team Leader Job at TUI (Palma)

TUI Airport Team Leader

Become part of our famous TUI Destination Team as one of our Airport Team Leader...

Location

Spain , Palma de Mallorca

Salary:

23900.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Friendly and empathetic individual
Dedicated to making guests happy
Quick learner who masters technology and tools
Effective communicator who values diverse input
Naturally motivate and guide your team
Hold a driving license, have an own car
Fully conversational in English plus German or Dutch

Job Responsibility

Lead and empower your international airport team
Guide your team through changes
Ensure smooth airport operations
Monitor team’s performance & wellbeing
Support team development

What we offer

Company iPad & uniform
Work week of 39 hours with 2 days off
22 days of holiday + 2 extra days
Discounts and multiple offers with TUI Club De Benefits
Option to obtain discounted private health insurance
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives

Fulltime

Airport Team Leader

As a Customer Experience Airport Team Leader at TUI, you'll be the friendly face...

Location

United Kingdom , Manchester

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Proven experience in a team leadership or management role
Ability to motivate and develop team members
Committed to excellent customer service
Remains calm under pressure
Experience handling difficult conversations
Strong communication skills
Attention to detail
Ability to effectively support a team in resolving customer issues promptly
Makes informed decisions and handles escalated situations within tight timeframes
Effective collaboration skills while working independently

Job Responsibility

Leading shifts as the primary escalation point
Directing team while proactively managing customer needs and daily tasks
Supporting Airport Representatives
Acting as key contact between Customer Operations, Ground Handling Agents, and Station Operations Coordinators
Resolving customer issues face-to-face using established policies
Reporting incidents and trends daily
Helping team develop efficient solutions during disruptions
Traveling to various UK airports with pre-agreed expenses covered
Maintaining excellent customer care while balancing business needs
Managing delegated spending authority

What we offer

Fantastic holiday benefits including discounts and special offers
Ability to purchase additional 'TUI time off'
Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Community day - time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

HR Generalist | People & Culture Advisor / Manager

A different kind of People & Culture role — in a place like no other! Are you re...

Location

Australia , Yulara

Salary:

Not provided

Voyages Indigenous Tourism

Expiration Date

May 20, 2026

Requirements

Experience working in HR / P&C in Australia
Strong generalist experience across the employee lifecycle
Sound knowledge of Australian employment obligations and industrial instruments
Experience managing employee relations and workplace investigations
Confidence coaching and advising people leaders
An interest in workforce development, career development and cross-skilling
Experience in hospitality, tourism, retail or other operational environments is highly regarded

Job Responsibility

Support leaders and teams across diverse operations from the airport and hotels to the campground and employee accommodation
Exposure across employee relations, performance management, workplace investigations, workforce capability and leader coaching
Partner closely with leaders and teams
End-to-end responsibility for HR and people matters across areas of responsibility

What we offer

Discounted accommodation
Tax benefits
Resort discounts
Delicious on-shift meals
Casual multi-hire opportunities
Relocation assistance payment
Access to staff pool, gym, and Residents Club
Rental discounts after one year of service
$700 vacation bonus after one year of service
Resort vouchers for work anniversary

Fulltime

!

Fleet Administrator

Fleet Administration is responsible of coordinating and supervising all activiti...

Location

Indonesia , Bali

Salary:

Not provided

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Engineering or bachelor's degree in mechanics or related
Minimum 3 years of experience in leading a conveyor team
Proficiency in written and spoken English fluently
Proven track record in successful conveyor handling and excellent business efficiency
Demonstrated leadership and ability to foster teamwork by promoting diversity and inclusion
A leader who has used his negotiation skills, motivation, creativity, and proactivity in the increase
Excellent interpersonal and presentation skills
Results Orientated
Excellent organizational skills with the ability to be flexible and implementing change when needed
Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders)

Job Responsibility

Assign days-off and permissions for drivers
Complete the annual vacations leave calendar and plan
Work with Fleet Team Leader and Operation Leader to integrate technology applications into fleet operations to improve and optimize overall equipment performance
Carry out the H&S procedure (safety and hygiene)
Complete and present weekly P&L report to Fleet Team Leader, including efficiency improvements
Follow-up the insurance policies of the company's vehicles and make sure to have them up to date
Vehicle license plates process and assignment
Maintenance log and uphold service dates and logbooks
Follow-up to payment of holdings
Conduct regular vehicle checks on own as well as supplier vehicles

Fulltime

Senior Manager, Airports US & Canada Airports Business Development

Travel is in many ways the heart and soul of Uber. Airport trips make up a signi...

Location

United States , New York; Chicago; Washington

Salary:

188000.00 - 232000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

8+ years of experience in business development, which may include management consulting, public-private partnerships, government affairs, or commercial development.
Bachelor's Degree required.

Job Responsibility

Lead, mentor and coach a team of three Airports business development managers, each overseeing regional large airport portfolios
Own a regional portfolio of airports and set the short, medium and long-term partnership roadmap at the individual airport level, taking into account each individual airport’s unique challenges and opportunities
Develop relationships with airport leaders
turn industry challenges into thought leadership and product development opportunities
Partner with airports to negotiate agreement terms and partnership initiatives that enable world-class experiences for riders and earners and support Uber’s business growth.
Develop and execute mitigation efforts facing operational threats and challenges across a regional portfolio that includes some of the busiest airports in North America.
Cultivate relationships and influence with external stakeholders, including airport executives and other industry leaders.
Participate in the development of B2B communication strategy, including high-quality business reviews and presentations for industry events/conferences
Accelerate rider and earner strategy in concert with product, finance, legal, policy, communications, marketing, operations, and strategy & planning.
Engage cross-functional teams and ensure alignment across teams on partnership direction

What we offer

bonus program
equity award
other types of comp
401(k) plan
various benefits

Fulltime

Marketing Consultant

This role is the global lead for marketing campaigns activity in SITA’s Airports...

Location

Czech Republic; Spain , Prague; Madrid

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

7+ years of experience in B2B marketing, with a significant focus on campaign management and demand generation
Experience in the technology sector is preferred – ideally in aviation/airport technology, telecom/IT, or a similar fast-paced B2B environment
Experience at or working with leading and innovative brands is a strong plus
Proven track record of planning and executing successful marketing campaigns that delivered measurable results
Experience in global or multi-region campaigns is highly desirable
Deep understanding of the B2B marketing funnel and modern demand generation strategies
Excellent project management skills to handle end-to-end campaign execution
Strong grasp of digital marketing channels and tools, including email marketing, SEO/SEM, social media, and web analytics
Exceptional communication and interpersonal skills
Creative and innovative thinking

Job Responsibility

Develop and own the global campaign strategy for the Airports BU
Execute end-to-end marketing campaigns across multiple channels
Drive early intent lead generation and nurturing as a core outcome of campaigns
Own the campaign budget and manage any external agencies or vendors involved in campaign execution
Define Key Performance Indicators (KPIs) for each campaign and regularly report on results
Serve as the central point of coordination for Airports BU campaigns, liaising between multiple teams
Contribute to SITA’s position as a thought leader in airport technology
Stay abreast of Technology and B2B marketing best practices and bring fresh ideas to the team

What we offer

Flex Week: Work from home up to 2 days/week
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: training platforms, including LinkedIn Learning
Competitive Benefits

Fulltime

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Airport Team Leader

TUI

Location:
Spain , Palma

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 13, 2026

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Our AI answers in your language

Airport Team Leader

TUI

Location:Spain , Palma

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 13, 2026

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Job Posted:
February 13, 2026