Airport representative Job at TUI (Catania)

Airport Representative

First impressions are everything. When guests arrive at our hotels, we want that...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Deliver a wide range of services to guide guests through their arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

Customer Exit Representative

Immediately hiring! If you’re bored sitting behind a desk all day in a call cent...

Location

United States , Honolulu

Salary:

18.50 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Valid Driver’s License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors or in an exit booth
Flexibility to work all shifts
Must be able to type, sit or stand for prolonged periods and enter/exit or drive vehicles
Must 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely

Job Responsibility

Assist customers as they exit our airport rental locations
Check driver’s licenses and rental agreements
Check vehicles for damage
Enter information in a handheld device or computer
Offer customers additional products and services
Provide excellent customer service

What we offer

Bi-weekly hourly wage plus commission / incentive (unlimited earnings)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Parttime

Customer Loyalty Representative

Immediately hiring! If you’re bored working at a call center, behind a hotel cou...

Location

United States , Kailua Kona

Salary:

19.50 USD / Hour

avisbudgetgroup

Expiration Date

Until further notice

Requirements

Valid Driver’s License
Basic computer skills (typing, data entry)
Engaging personality, effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to sit, stand and type for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States

Job Responsibility

Assist our frequent, premiere customers at our airport operations
Process rentals of customers who are members of our loyalty programs
Offer products and services
Provide excellent customer service to improve their travel experience

What we offer

Monthly Commission Opportunity
Shift Premium may Apply
Bi-weekly hourly wage plus commission / incentive (unlimited earnings)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Fulltime

Apprentice Airport Representative

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Indonesia

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards

Fulltime

Apprentice Airport Representative

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Location

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Giving guests a smooth check-in and check-out
Building an experience that is memorable and unique
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing the highlights of the local area
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to do your best work
Begin your purpose
Belong to an amazing global team
Become the best version of you

Fulltime

Airport Representative Attendant

Airport Representative Attendant position at The Laguna a Luxury Collection Reso...

Location

Indonesia , Nusa Dua Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors, and record advance transportation request as needed
Communicate parking procedures to guests/visitors

Fulltime

Airport representative

TUI

Location:
Italy , Catania

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 19, 2026

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Job Posted:
February 19, 2026